1. Grow Your Business 1 st Annual Building Services Outreach Session October 18, 2013

2. www.charlottebusinessinclusion.com Our Goal is to support and have long-term relationships with Minority, Women, and Small Businesses (MWSBE). Connecting Opportunities Training Small Business Lending Reporting-Departmental Goal Compliance

3. Charlotte INClusion Qualifications to be Certified as a City of Charlotte SBE -Qualifying person(s) must own 51% of the business -Personal net worth less than $750,000 -Headquartered in the Charlotte area -¼ of the SBA Size Standard -In business for at least 1 year Qualifications to Register as a MWBE -Certified with NC HUB -Headquarters must be located in our Charlotte Statistical Area -Complete Affidavit to be registered in our Database -No Size Standard

4. E&PM Contracts To Work with the City Charlotte-Mecklenburg Business License http://charmeck.org/mecklenburg/county/TaxCollections North Carolina Secretary of State Business Registration http://www.secretary.state.nc.us/corporations Vendor Registration with the City of Charlotte http://cityvendors.charmeck.org NC Contractors License (or Specialty Trade License) www.nclbgc.org/ as required by lawwww.nclbgc.org/ Insurance Required by the City

5. E&PM Contracts Where to Find Projects: Engineering Property Management Contracts http://epmcontracts.charmeck.org State of NC Interactive Purchasing System https://www.ips.state.nc.us/IPS/Default.aspx (click on “Bids by Department” and “NON-STATE-City of Charlotte/Mecklenburg County”)

6. E&PM Contracts

7. WhatWhen Request for Proposals (RFP) ServicesBest Overall: -Experience -Qualifications of key individuals -Pricing -Response time BidsProducts or Construction Lowest Responsive and Responsible Bidder Informal QuotesInformal Services Products, or Construction Projects To gather prices How Projects are Awarded:

8. Building Services Types of Services and Projects Needed for over 5.5M square feet and 170 buildings Plumbing Electrical Mechanical General Projects Roofing Painting Flooring Waterproofing Cabinet Making Solid Surface Counter Tops Door Installation Drywall and Acoustical Ceiling Modular Office Furniture Movers

9. Plumbing –Locate all underground utilities to insure no damages from excavation work –Repair water service from CMUD meter to building –Install and repair commercial irrigation systems –Install new fixtures –Unclog drains and pipes –Repair sewer lines –Must have camera equipment Electrical –Electrical service sizes range from 100amps to 4000amps. –Voltages include 120/208 and 277/480 –Specialized systems require specific training and certification such as stand-by systems and controls –Service truck related experience and installations start at light commercial level Building Services

10. Mechanical –Replace/repair condenser cooling coils, blower shaft and bearings, evaporator motor, and compressors –Change condensing units –Clean evaporator and condenser cooling coils and cooling towers –Customer service, must be on job site in 1 – 2 hours max to work on high efficiency boilers, pump valves, etc. General Construction –Wall Construction & Repair –Door Installation & Repair –Concrete and Asphalt Repair –General Contracting –Potential Emergency Work as Needed Building Services

11. Roofing –Built Up –Single Ply –Metal –Shingle –Coating –Waterproofing Painting –Interior –Exterior –Electrostatic –Parking Lot Striping Building Services Floor Covering –Carpet –Walk-off Mats –VCT –Ceramic Tile –Hardwood Flooring

12. Building Services Qualifications for Success Experience Attention to detail Flexibility Responsiveness Public service attitude

13. Questions? Maria Miles Maria Miles Charlotte Business INClusion 704-353-0482 Beth Davis Beth Davis Service Dispatch, Building Services 704-336-2235

14. Thank you for coming Please complete the evaluation