1. Total Cost of Ownership for Technology Resources at Mission College Description and Recommendations

2. Total Cost of Ownership Definition Definition  Total Cost of Ownership (TCO) is a type of calculation designed to help managers assess both direct and indirect costs related to the purchase of any (IT) equipment.

3. Total Cost of Ownership Accreditation Standard III, Sect. B, 2a Accreditation Standard III, Sect. B, 2a  “Long-range capital plans support institutional improvement goals and reflect projections of the total cost of ownership of new facilities and equipment.” Accreditation Standard III, Sect. C, 2 Accreditation Standard III, Sect. C, 2  “Technology planning is integrated with institutional planning.”

4. Total Cost of Ownership The TCO model was utilized by California Community Colleges’ Tech II Strategic Plan 2000-2005. The TCO model was utilized by California Community Colleges’ Tech II Strategic Plan 2000-2005.

5. Total Cost of Ownership The TCO model was adopted as a guide for the creation of the Mission College Technology Plan. The TCO model was adopted as a guide for the creation of the Mission College Technology Plan.  http://salsa.missioncollege.org/files/hudak/tec hplan42104.doc http://salsa.missioncollege.org/files/hudak/tec hplan42104.doc http://salsa.missioncollege.org/files/hudak/tec hplan42104.doc

6. Total Cost of Ownership Challenges for Mission College Challenges for Mission College  Lack of a college budgetary model for acquiring, maintaining, upgrading or replacing computer equipment  Growth in the number of computer labs and demo rooms (17 new labs and demo rooms for 2004-05)  Growth in the number of instructional servers (7 new servers for 2004/05)  Very high computer to staff support ratio  High level of maintenance caused by aging equipment  Increased reliance upon computer technology for course delivery and student access  Substandard computers for faculty and staff

7. Total Cost of Ownership The TCO model recommends the following: The TCO model recommends the following:  1 technician for every 300 computers.  1 server administrator for every 4000 FTES.  3-year replacement cycle for computers and related equipment. Mission College currently has: Mission College currently has:  One full-time technician maintaining more than 1000 computers and 20 printers.  One half-time server systems administrator engineering and maintaining 25 servers for 10,000 FTES.  No consistent budgetary support for replacing computers and related equipment.

8. Total Cost of Ownership We need stability and support in funding to implement the required plans for investments in purchasing new technologies, replacing the old equipment and hiring classified staff. We need stability and support in funding to implement the required plans for investments in purchasing new technologies, replacing the old equipment and hiring classified staff.

9. Total Cost of Ownership The Mission College Technology Plan recommends a process for budget development that reflects the total costs of acquiring, maintaining and updating campus technology. The Mission College Technology Plan recommends a process for budget development that reflects the total costs of acquiring, maintaining and updating campus technology. (Strategic Objective 6: “Evaluate and recommend a College budget process that will ensure the successful implementation of this technology plan” (Strategic Objective 6: “Evaluate and recommend a College budget process that will ensure the successful implementation of this technology plan”

10. Total Cost of Ownership The Technology Committee has officially requested that CBAC start the discussion to revise the college budget model and that the Technology Committee members participate in the revision process. The Technology Committee has officially requested that CBAC start the discussion to revise the college budget model and that the Technology Committee members participate in the revision process.