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IP2: Social Regulation of Emotion and Conflict Resolution Klaus Scherer, Benoit Bediou Swiss Center for Affective Sciences
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Motivation Context ESF-ECRP Grant (IP2): Emotion regulation in conflict and conflict resolution Aim Subjective perception of (in)justice and its role in conflict and conflict resolution Study 1 Investigate the impact of entitlement on emotions and behavior in social interactions, focusing on negotiation
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Literature review Study Perspectives 123123
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Literature review Study Perspectives 123123 1.Justice / Fairness 2.Entitlement 3.Negotiation 1.Justice / Fairness 2.Entitlement 3.Negotiation
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Literature review Study Perspectives 123123 1.Background & Aim 2.Paradigm & Design 3.Results & Discussion 1.Background & Aim 2.Paradigm & Design 3.Results & Discussion
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Injustice as expectation violation « People experience injustice when there is a discrepancy between what they expect based on salient or appropriate normative distribution rule and what they obtain” (Greenberg & Cohen, 1982). Valuenormexpectationemotionbehavior
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Values & Norms in distributive justice Different values & norms (distributive justice) e.g. equality, equity, need (Deutsch 1975) Inter-individual differences e.g. egalitarian, meritocratic, libertarian (Frohlich et al. 2004; Cappelen et al. 2007) Valuenormexpectationemotionbehavior
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Dicator Game with joint production Frohlich et al 2004 Equity (41%) Equality (26%) Selfish (19%) Productivity? Effort? Productivity?
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Values & Norms in distributive justice Intra-individual variability e.g. Rodriguez-Lara & Moreno-Garrido WP2010 Self-serving biases e.g. Messick & Sentis 1979 Bargaining impasses e.g. Thompson & Loewenstein 1992 Valuenormexpectationemotionbehavior
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Summary of previous findings Context Framing as Buyer/Seller (Hoffman et al. 1994) Initial Ownership (Leliveld et al. 1998) Entitlement Earning the position (Guth & Thietz 1986; Hoffman et al. 1994, 1996; Schotter et al 1996; Schurter & Wilson 2007) Earning the pie (Ruffle, 1998; Cherry, 2001; Cherry et al. 2002; Oxoby & Spraggon 2008)
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Dicator Game with joint production Frohlich et al 2004 Equity (41%) Equality (26%) Selfish (19%) Productivity? Effort? Productivity?
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Paradigm & Design Production: mental calculation (effort + skills) Distribution: negotiation (Ultimatum Game)
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20 CHF Player APlayer B Production screen 4 + 8 + 2 + 9 23
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20 CHF Player APlayer B Production screen 4 + 8 + 2 + 9 23
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20 CHF AB Distribution – Proposer screen AB PRODUCTIONDISTRIBUTION X CHF20-X CHF
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20 CHF AB Distribution – Responder screen AB PRODUCTIONDISTRIBUTION 7 CHF13 CHF Accept 7/13 Reject 0/0
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Paradigm & Design 2 x 4 design Production: better, worse (than other player) Distribution: proposer; equity, equality, unfair Measures Decisions: P’s offers and R’s decisions R’s judgments of satisfaction (and fairness)
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Experiment design & predictions DISTRIBUTION PRODUCTION N=33
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Room ARoom B
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Room ARoom B
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Proposer – % Offered % OFFERED to Responder % PRODUCED by Responder
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Proposer – % Offered % OFFERED to Responder % PRODUCED by Responder R=0.35; p<0.01
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Equity?Equality? Proposer – % Offered OFFERED to Responder (% total) PRODUCED by Responder (% total) Equity Equality Selfish
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Proposer – % Kept % PRODUCED by Proposer % KEPT by Proposer Equity Equality Equality?Equity? Selfish
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Equality rule? <50%>50% % Kept % Produced Equality * NS
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Equity rule? * * Equity % Produced <50%>50% % Kept - % Produced
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Responder – Accept decision (188 obs) <50%>50% Offer: F(2,181)=109.88, p<0.001 % Produced Frequency
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Responder – Satisfaction (N=27) Offer: F(2,16)=67.79, p<0.001 Production * Offer: F(2,32)=15.83, p<0.001 Satisfaction <50%>50% % Produced
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Responder – Fairness (N=12) Fairness <50%>50% % Produced
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Fairness vs Satisfaction (72 obs) Fairness Satisfaction Fairness
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Conclusion Individuals perceive and apply fairness norms flexibly depending on the context Selfish bias due to biased entitlement/expectations? Low production => equality Own effort > Other productivity High production => equity with generous adjustment to avoid rejection Own productivity > other effort? Strategic use of perspective taking to adapt offers to conflicting entitlement/expectations
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Literature review Study Perspectives 123123 1.Background & Aim 2.Feedback & Discussion 1.Background & Aim 2.Feedback & Discussion
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Social Regulation of Emotion? Injustice and Emotions e.g. Mikula et al. 1998; Weiss & Cropanzano 1996 1. Impact of norms violations on emotions?
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Social Regulation of Emotion? Injustice and Emotions e.g. Mikula et al. 1998; Weiss & Cropanzano 1996 1. Impact of norms violations on emotions? Injustice as expectation violation e.g. Bicchieri et al. 2008 2. Prediction error signal in the ACC?
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Social Regulation of Emotion? Injustice and Emotions e.g. Mikula et al. 1998; Weiss & Cropanzano 1996 1. Impact of norms violations on emotions? Injustice as expectation violation e.g. Bicchieri et al. 2008 2. Prediction error signal in the ACC? Impact of third-party ADR (e.g. mediation, arbitrage) e.g. Cason & Mui 1998; Yamamori et al. WP; Shram & Charness, ESA 2010 3. Can we modify expectation emotion behavior?
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Changing expectations in the UG Study 1 shows that people’s norms are flexible Study 2 will seek to modify people’s norms 2 phases: 1. Induction a) Production (quiz) b) Distribution (3 rd -party UG - responder) 2. Measure c) Production (quiz) d) Distribution (2 nd -party UG - proposer)
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PRODUCTION DISTRIBUTION (Responder) Accept/Reject + fairness ratings X3 low prod / X3 high prod No Arb. (group IV) 2 (intra Low/High prod) * 4 (inter NoArb., Arb.Egalitarian, Arb.Meritocratic, Arb.Control) PRODUCTION DISTRIBUTION (proposer) Offer + self fairness ratings X1 low prod / X1 high prod X3 low prod/X3 high prod Egalitarian (group I) Meritocratic (group II) +CONTROL (group III)? PRODUCTION DISTRIBUTION (Responder) Accept/Reject + fairness ratings X1 low prod/X1 high prod PRODUCTION DISTRIBUTION (Proposer) Offer + self fairness ratings BASELINE. Offers made by 2 nd party (proposer) INDUCTION. Offers made by neutral 3 rd party 1 1 MEASURE. Offers made by neutral 3 rd party 2 2 1 1 2 2
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Room ARoom B
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Room ARoom B
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The arbitration Control condition: Two of the participants will be randomly chosen and brought to another room to generate the offers [In fact, they will make ratings (emotions + fairness) of pre-determined offers] Options: Other task? e.g. fake arbitration Non social? e.g. a computer will randomly generate a proposal No arbitration? e.g. use baseline (offers made by 2 nd party) as control Other idea? e.g. 3rd party Dictator, passive viewing?
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The arbitrator Third party: [One of the participants] is observing the production phase and will make a proposal to both agents about the [A fair?] division of the pie. You can Accept or Reject his offer and you will also rate their fairness of his offers. […] will be paid according to your ratings, so he has an incentive to make fair offers. Options: Give him a form of power? (expertise? Legitimacy? Other types of power?) e.g : An highly skilled and experienced arbitrator or mediator Give him a « norm compliance » function? e.g. [Player XXX] will ensure optimun fairness Give him a personnal goal? e.g. the arbitrator’s goal is to ensure that both of you are satisfied Give him a name and/or a face? : e.g. Picture or (fake) webcam recording… Different (participant) arbitrator in each round? (greater social influence)
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Predictions Arbitration (attribution) R’s Fairness/Satisfaction should be higher for (unfair) offers made by 3 rd parties vs 2 nd parties? (e.g. Blount 1995) Conformity with primed norm Participant should follow the norm of the arbitrator (e.g. Cason & Mui 1998; Yamamori et al. WP; Shram & Charness, ESA 2010) Effects should be greater arbitrator’s whose proposals are rated high on fairness P’s ratings of self-fairness should be greater if conformed with abitrator’s norm,
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Predictions Arbitration (attribution) R’s Fairness/Satisfaction should be higher for (unfair) offers made by 3 rd parties vs 2 nd parties? (e.g. Blount 1995) Conformity with primed norm Participant should follow the norm of the arbitrator (e.g. Cason & Mui 1998; Yamamori et al. WP; Shram & Charness, ESA 2010) Effects should be greater arbitrator’s whose proposals are rated high on fairness P’s ratings of self-fairness should be greater if conformed with abitrator’s norm, Social modulation of appraisal Valuenormexpectationemotionbehavior
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Methodological considerations 1. Type of third party? One of the participants? Power? Legitimacy? Expert or peer? Same or different in each round? Other ideas: passive viewer, dictator?
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Methodological considerations 2. Type of induction task (induction, priming, anchoring, conformity?) Control arbitration condition? e.g. random norm, social or computer, nonexpert? No arbitration? (anchoring, reference) Other idea: participants could be passively observing UG rounds in which one or different P’s would (in)consistently use the same norm while their emotions would be recorded?
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Methodological considerations 3. Other questions and suggestions Induction phase: Participant always Responder? Test phase: Participant always Proposer? Better (e.g. continuous) DV than R’s A/R decision? Playing for a group? Inclusion/Exclusion? Repeat interaction with same player? 3rd party could emphasize value vs norm? Games on aggression?
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