1. WORKPLACE EFFECTIVENES S More with less

2. Main points Workplace effectiveness vs professional effectiveness Organisational culture Case study Flow

3. Hofstede cultural dimensions Power distance index Individualism vs. Collectivism Uncertainty avoidance index Masculinity Long-term orientation vs. Short-term orientation

4. Different organisational cultures Risk-feedback Formalisation vs centrlisation Task-people orientation etc.

5. Free willChavaliery Social Prtocol Effectiveness

6. SubordinationHierarchy Business effectiveness protocol Procedure

7. Hierarchy A system of persons or things arranged in a graded order subordination the act subordinating, or of making dependent, secondary, or subservient Procedures Goal-atomic part of project.

8. Hierarchy Knowing the social and organisational ranks Careful assesment subordination Acting according to hierarchy Limits freedom of choice to some extent Procedures Have beginning, end, creator, responsible person, participants, milestones, outcome

9. Case study (rather unusual one)

10. FLOW Superpowers in action

11. “The best moments in our lives are not the passive, receptive, relaxing times… The best moments usually occur if a person’s body or mind is stretched to its limits in a voluntary effort to accomplish something difficult and worthwhile.” Mihaly Csikszentmihalyi (1990, p. 3)

12. Flow Challenge Skills

13. “The best moments in our lives are not the passive, receptive, relaxing times… The best moments usually occur if a person’s body or mind is stretched to its limits in a voluntary effort to accomplish something difficult and worthwhile.” Mihaly Csikszentmihalyi (1990, p. 3)

14. APATHY WORRY ANXIETY CONTROL BOREDOM RELAXATION AROUSAL CHALLENGE SKILLS FLOW

15. APATHY WORRY ANXIETY CONTROL BORED OM RELAXATION AROUSAL CHALLENGE SKILLS

16. During this “optimal experience” we feel strong, alert, in effortless control, unselfconscious, and at the peak of their abilities.

17. CONCLUSION ? Learn your surroundings, social and business protocol, hierarchy Managage procedures, know who creates procedures, who follows them etc. Achieve flow by preparing your environment, choosing your tasks and enjoying the process

18. CONCLUSION ? Observe your organisational culture It doesn’t matter how good you are if you are not effective in the workplace dynamics If you don’t like the rules, break them!

19. USEFUL RESOURCES ? Business communication; Lesikar http://geert- hofstede.com/countries.html MBTI