2. The role of Clients 06 护理 王璐

3. BASIC CONCEPTS A role is defined as a set of expected behavioral standards established by the society or community to which a person belongs.

4. Roles represent the social aspects of self-concept. They have performance and relationship expectations.

5. Common psychology of clients Less independent Easily irritated More sensitive Suspicious Strengthen in self-respcet

6. Anxienty Loneliness Pessimistic A feeling of helplessness Expectation Hope for fortune

7. Five ways to be a better patient

8. Rule 1: Your doctor cannot do it alone. The best doctor can do very little with patients who ignore instructions.

9. Rule 2: Be honest. There isn’t any good reason to be anything but truthful with your doctor.

10. Rule 3: Don ’ t mess with nurses. If nurses don’t meet your expectations, yelling at them won’t fix the problem. Talk to them or doctors. Better not start an argument.

11. Rule 4: If you do ’ t trust, leave. It does not matter if everyone else says this is a good doctor, if you don’t trust him, find another one.

12. Trusting a doctor does not mean you should not ask questions. In fact, questioning is often the only way to build trust.

13. Rule 5: No news might be bad news. Never assume that doctors will call you if there is a problem.

14. If you don’t get your news, ask.

15. Thank you