1. RMM/MDM September 2015

2. Agenda

3. What is RMM/MDM? Remote Monitoring Management is a cloud-based platform that provides IT departments with: ● Point and click monitoring ● Centralized management and performance reporting of desktop and server assets (physical and virtual), mobile devices and network equipment (switches, routers, firewalls, printers); patch management; ● Remote control in a single pane of glass regardless of the location and type of end-user environment. Included with RMM, Mobile Device Management (MDM) makes it easy for businesses to secure, configure, locate or even erase unrecoverable mobile devices that are used for business.

4. Deployment Can I add/remove devices quickly? Control How can I control my environment? Monitor How can I monitor and prevent issues? Manage How can I make my tasks easier?

5. Deployment Automatic Discovery feature – detects anything and add them to the portal.

6. Control Admin has control of all environments in one portal – web access At a glance trouble shooting – dashboard helps you see everything at a glance Remote control to a desktop easy

7. Monitor One central location: servers, networks desktops and mobile devices. Configure Notifications – proactively find and fix issues before they get out of hand... Or the boss finds out.

8. Monitor Reports help pull all the information in different formats to monitor any changes in your environment.

9. Manage Security, antivirus, patching, reporting and easy to use remote control.