1. Melissa Brisbin

2. Agenda Benefits of training Training staff  Training the public  Tips and online resources

3. What many people believe…  Training is wasted time.  I know enough already.  This training won’t give me any recognizable benefit.  I’m retiring soon; I’m too old/specialized/technology-limited to learn this; this is over my head.  Training reveals how uninformed I am.  I can’t do this.

4. Benefits of training  A stronger, more thoughtful staff  A more informed patronage  Sharing the wealth of knowledge  Inspiring cross training  Promoting life-long learning as a work-style  Libraries are learning organizations, and training is an opportunity, platform, and vehicle for learning.  Trainer as filter and expert.  Familiarity breeds competence.  http://www.referenceforbusiness.com/encyclopedia/T hir-Val/Training-and-Development.html#b http://www.referenceforbusiness.com/encyclopedia/T hir-Val/Training-and-Development.html#b

5. On training staff  Group setting followed by supplemental, if necessary, one-on-one sessions  Go over the basics: Registering ADE on a PC Transferring e-content Downloading the OverDrive Media Console App  Take advantage of Barnes & Noble for Nooks

6. Training Staff  Document any troubleshooting or variances of devices and store them in an accessible area for all staff.  Have manuals available

7.  Resource for professionals who review books, i.e. publishers, librarians, reviewers, bloggers.  Allows users to receive advanced copies of ebooks.  http://www.netgalley.com/ http://www.netgalley.com/

8. Net Galley

10. Net Galley-Devices  http://www.net galley.com/ab out/devices/ http://www.net galley.com/ab out/devices/  PC you need ADE  iPad, you need Bluefire

11. Training the Public  Workshops: Be prepared for several types of eReaders. Be aware of the various levels of comfort patrons have with regards to technology. Offer handouts and links to information post class. One-on-one training is a great way to follow up with patrons who are lacking confidence. Request feedback from participants, e.g. survey.

12. Training the Public  Must have each patron bring in their own device and laptop if they plan to download.  Stay with the basics; don’t overwhelm with too much detail. Image Source: http://www.barnesandnoble.com/u/NOOK-Bundle-NYT/379003397

13. Tips and Online Resources  Sacramento Public Library  http://www.saclibrary.org/?pageId =1591 http://www.saclibrary.org/?pageId =1591  Excellent example of documenting devices, including staff procedures.  Provide a cheat sheet for each device. Image from Sacramento Public Library : http://www.saclibrary.org/file/586.pdf http://www.saclibrary.org/file/586.pdf

14. Tips and Online Resources B & N’s Navigating Your Nook, Source: http://www.youtube.com/watch?v=VkaBD90cyUMhttp://www.youtube.com/watch?v=VkaBD90cyUM

15. Tips and Online Resources Maryland Digital eLibrary Consortium, “Downloading Free eBooks from the Library to your Kindle,” http://www.youtube.com/watch?v=VkaBD90cyUM Longmont Public Library, “Using Overdrive - Downloading eBooks to Amazon's Kindle or Kindle Reading App,” http://www.youtube.com/watch?v=UfYTKSodrBc http://www.youtube.com/watch?v=UfYTKSodrBc

16. Tips and Online Resources  Do not wait for the need to arise before becoming familiar with the device.  Take note of what devices your community (patrons, staff members and stakeholders) are talking about, asking for, and/or questioning.

17. Sites  The UnQuiet Librarian, http://theunquietlibrarian.wordpress.com/ http://theunquietlibrarian.wordpress.com/  Librarian in Black, http://librarianinblack.net/librarianinblack/ http://librarianinblack.net/librarianinblack/  Librarian by Day, http://librarianbyday.net/http://librarianbyday.net/

18. Sites  Mashable, http://mashable.com/http://mashable.com/  TechCrunch, http://techcrunch.com/http://techcrunch.com/  MediaBistro, http://www.mediabistro.com/ (includes a free eBook of the day)http://www.mediabistro.com/  C|Net, http://reviews.cnet.com/2001-3508_7- 0.html?tag=hdr;brandnavhttp://reviews.cnet.com/2001-3508_7- 0.html?tag=hdr;brandnav  TNT, http://twit.tv/show/tech-news-todayhttp://twit.tv/show/tech-news-today  Amazon, http://www.amazon.com/b/ref=sa_menu_lapnet 9?ie=UTF8&node=2956501011 http://www.amazon.com/b/ref=sa_menu_lapnet 9?ie=UTF8&node=2956501011

19. Thank You  Melissa Brisbin Cape May County Library, Cape May, NJ melissab@cmclibrary.org 609.463.6380