1. RBA in Action Louisa McKay Director of Policy and Projects

2. OUTCOMES FOR THIS SESSION Build your confidence to apply RBA Reinforce and build you knowledge and understanding to apply the theory of RBA in to practice To have an enjoyable experience

3. WHAT WE WILL DO: Engage in a hypothetical turn the curve activity Have discussions with each other Develop ideas and strategies

4. What are the quality of life conditions we want for the children, adults and families who live in our community?

5. Healthy, happy children

7. What would these conditions look like?

16. How can we measure these conditions?

17. CHILDREN IN OUT-OF-HOME-CARE FIGURE 1A: % OF CHILDREN IN OUT-OF-HOME-CARE (OOHC) IN NSW PER 1,000

18. ROSH REPORTS WHERE HARM OR RISK OF HARM WAS DETERMINED FIGURE 1C: # OF ROSH REPORTS WHERE HARM OR RISK OF HARM WAS DETERMINED (# OF SUBSTANTIATIONS)

19. How are we doing on the most important measures? Why do children end up in out of home care? Why does abuse and neglect happen? Why is it that some parents aren't able to provide their children with a stable and loving home? What is happening in the service system? Why, why, why…

20. Who are the partners?

21. What works to do better? Evidence Practice wisdom History Other models Feedback from communities

22. Performance accountability

23. ONE SOLUTION Family home visits

24. Who is the customer? How can we measure if we are delivering services well? Eg % of parents that complete the program

25. How can we measure if our customers are better off? E.g. % of children with improved relationship with parent https://www.facebook.com/MyNicClark/videos/872876259471836/?pnref=story

26. How are we doing? Who are the partners?

27. What works to do better? Evidence Practice wisdom Client feedback

28. RBA HELPS US TO: Remember why we do this work Keep people at the centre of our work Engage in quality improvement Make a difference