1. How to collect and get paid in Mexico? Gustavo de la Torre Rojo COBRANZA EMPRESARIAL

2. Objective: Business Collection Mission: P rofessional team and high technology applied to the billing management helps customers address difficult accounts Vision: Being a global business using innovative solutions in billing collection. Values: Professionalism Treat debtor properly Proactivity and Prevention Responsibility Certainty

3. Credit Investigation Search of legal incidents Out-of-court or Persuasive collection Judicial or Legal collection Credit Insurance

4. In Business Collection, we consider that one of the main elements to be successful in the management of difficult collections is the opportunity of action to recover those accounts. The probability to recover an account in its totality, diminishes dramatically as the date of its expiration advances. Expiration% Recovering 1 month92 % 2 months85% 3 months74% 4 months62% 6 months55% 8 months48% 12 months26% 18 months12% 24 months8% + 24 months4% OR less This chart clearly shows the great importance of positive actions when an account passes its day of expiration.

5. To ensure a good credit granting process, a credit study should include at least: Request Charter Financial statements Financial analysis (degree of leverage) Investigation and verification of the information Considerations for a credit insurance To prevent risk: Client Monitoring Analysis of the qualitative aspects of the business Validation of management registration of the prospect Court proceedings of the businesses and/or associates To cover the risk: Administration of the accounts Follow up of the accounts Credit Insurance Billing of expired accounts Judicial Actions The importance of the Credit Research

6. Service Requirements: Professional services contract Sign representation in our favor, so that the credit investigation and recovery of accounts can take place Offer limited power for law suits and billing collections Establish the way in which credit investigations will be paid and the percentages for recovery of accounts Provide bank account numbers where the deposits of recovered account will be carried out Defining the date in which the billing process will begin: Release of shipment in Customs Date of installation Sale Conditions: Total credit, time limit, interests by financing, interests by slowness, bonuses, promotions, covenants.

7. Lic. Carlos Soto García Executive Manager 22 Lawyers3 Notaries 22 Credit Executives and Billing Collections

8. SAMPLE

9. Bernardo Canales CANALES ABOGADOS 011-52-81-8378 1887 Gustavo de la Torre Rojo COBRANZA EMPRESARIAL 011-52-33-3560 7642