1. ePSIPlus Thematic meeting, April 11, 2007 Irina Zalisova, EPMA/Czech PSI Watch Public Sector culture and PSI re-use ePSIPlus Thematic meeting Prague, April 11 Irina Zalisova EPMA

2. ePSIPlus Thematic meeting, April 11, 2007 Irina Zalisova, EPMA/Czech PSI Watch e-Government initiatives & PSI re-use Why do e-Government initiatives lack any references to PSU re-use? EC documents include the issue of PSI and it’ s re-use, but not as a part of pure eGovernment agenda

3. ePSIPlus Thematic meeting, April 11, 2007 Irina Zalisova, EPMA/Czech PSI Watch eGovernment Does eGovernment indeed deliver increased efficiency in the public sector? Does it increase satisfaction of citizens and companies with public services? Does it truly help to offer public services for all? Does it reduce the democratic deficit?

4. ePSIPlus Thematic meeting, April 11, 2007 Irina Zalisova, EPMA/Czech PSI Watch Challenges of our times Demographic changes (aging population, immigration, pan European mobility) An enlarged Europe, challenges for institutional governance in new countries and for cross-border integration; eParticipation - citizen involvement and partnership, while the risk of democratic deficit has seldom been greater, as well; The future political agenda (continuation of Lisbon Agenda) to maintain Europe’s model of combining a globally competitive market economy with strong social solidarity; Expectations on eGovernment take-up and future calls, on benefits and results of the eGovernment policy agenda.Harmonisation of Local and regional eGovernment agenda New technologies that enable innovative public services and a new division of roles between public and private sector. The EU’s goal is to increase R&D investment to 3% of GDP by 2010.

5. ePSIPlus Thematic meeting, April 11, 2007 Irina Zalisova, EPMA/Czech PSI Watch Organisational change Change of culture in Public sector eGovernment transformation analyses of organisational processes, re-engineering of processes (back-office integration) citizen’ s oriented processes public administration itself: networked governance Cost benefit analyses, RoI & Public Values

6. ePSIPlus Thematic meeting, April 11, 2007 Irina Zalisova, EPMA/Czech PSI Watch Perspectives that innovative government brings I Pressures on PA to complex re-organisation Re-assessing the division between private and public sector in order to innovate in service delivery. Re-assessing the relationship between governments and citizens Including civil society dialogue in eParticipation and eGovernment efforts

7. ePSIPlus Thematic meeting, April 11, 2007 Irina Zalisova, EPMA/Czech PSI Watch Perspectives that innovative government brings II Making use of eGovernment public content as a significant cultural, symbolic, and economic resource, which is pro-actively exploited in partnership with the private sector. Not taking the set of public services for granted. To consider both new services, as well as the potential abolishment of established services A different perception of the relationship between the public sector and technology (closer user- involvement)