1. Building Regulatory Structures to Drive Effective and Efficient Enforcement: Models and Experiences of Coordination, Consolidation and Mergers What general lessons do work? By Rob Velders The Netherlands rob.velders@gmail.com +31-6-2393 5939 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 1

2. Rob Velders 1991: Environmental Inspector 1995: Policy-employee at the Ministry of Environment 1999: Advisor to the minister of Environment 2002: Manager of waste inspectorate 2004: Manager of cooperation between Dutch National Inspectorates 2007- now: Independent consultant focused on enforcement 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 2

3. Rob Velders Hired by inspectorates, (local) government etc. To improve enforcement To train inspectors As interim-manager/projectmanager Also: -Written two books on enforcement -Publisher of the weekly newsletter about enforcement in the NL (5000+ members) -Owner of the Dutch LinkedIn-group Enforcement (6500+ professionals) 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 3

4. The Netherlands -Kingdom -17 million inhabitants -½ the size of Jordan -13 ministries -12 provinces -400 municipalities -11 national inspectorates -6 market surveillance authorities 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 4

5. Current inspectorates and authorities in the Netherlands National Inspectorates 1.Health Care Inspectorate (450) 2.Inspectorate for Youth Care (50) 3.Cultural Heritage Inspectorate (15) 4.Inspectorate of Security and Justice (60) 5.Education Inspectorate (500) 6.State Supervision of Mines (60) 7.Netherlands Food and Consumer Product Safety Authority (2400) 8.Labor Inspectorate (1000) 9.Radiocommunications Agency (80) 10.Human Environment and Transport Inspectorate (900) These inspectorates are all part of a ministry Market Surveillance Authorities 1.Dutch Healthcare Authority (250) 2.Gaming Authority (65) 3.Authority Financial Markets (550) 4.Dutch National Bank (650) 5.Authority for Consumer and Markets (520) 6.Data Protection Agency (30) None of these authorities are part of a ministry (because these ministries may be object of inspections) (Number of staff between brackets.) 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 5

6. Other Dutch enforcers Tax-services including customs Police Military Police Provinces Waterboards Municipalities 29 regional environmental services (RUD: new!) Regional Fire Brigades Rijkswaterstaat (Transport Agency) + several small/specialised enforcement agencies 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 6

7. Mergers in the Netherlands There have been many mergers in the last 20 years in enforcement bodies. We are now reaching the point where no mergers are foreseen. Below are the latest mergers (all in 2013). 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 7

8. Experiences in cooperation in The Netherlands Board of inspectorates (since 2008) Bureau of the board of inspectorates One method of measuring burden from enforcement Shared Academy for enforcement Inspectionview (web-app) Cooperation in domains Cooperation in creating knowledge Agreeing common language (a handbook) Association for enforcers (VIDE) 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 8

9. Board of Inspectorates No formal position Since 2007 No budget 11 inspector-generals Meeting every 6 weeks Initiate, coordinate and monitor shared projects Exchange experiences and knowledge Present an annual plan of activities Agreed to each present “The state off …” 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 9

10. Bureau of the Board of Inspectorates 4 fulltime equivalent (fte) Prepare meetings Coordinate some shared projects Coordinate shared Inspectorate Academy Produce documents Manage the website of the cooperating inspectorates (www.inspectieloket.nl) 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 10

11. Shared methodology for measuring burden of enforcement Developed a methodolgy (quantitative an qualitative burden) Measured burden in domains which they share (e.g. agriculture, catering, etc) Discussed the results and set goals 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 11

12. Shared Inspection Academy First started with several trainings Evaluation in 2013 Now (2014) creating a new academy to present courses for inspectors of all inspectorates 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 12

13. Inspectionview Webbases application Enables inspectorates (and other enforcers!) to consult online and realtime inspection results from other inspectorates 4 inspectorates connected at this moment Presents visits + (general) results of inspectorates of the last 4 years Presents data for processing (e.g. find bad or good companies in a defined area) 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 13

14. Cooperation in domains There are many businesses that have to deal with several inspectorates Catering, hospitals, dangerous industries, waste industry, youth, Schiphol Airport, water transport etc. Adjusting activities, exchanging information, inspect together, remove conflicting rules, etc. 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 14

15. Create knowledge together Programs for: Measuring effects of enforcement Shared courses (Inspection Academy) Develop knowledge about risk based inspections Remove juridical obstacles to cooperate Exchange information via ICT etc 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 15

16. Common language Board of inspectorates presented a handbook for inspectors, inspectorates and outsiders in which concepts of enforcement are agreed and explained. (November 2013) 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 16

17. Association of enforcers All inspectorates and inspectors and other professionals can be member Lectures about enforcement Annual Congres about enforcement Financing a Professor on enforcement Website and twitter News, agenda and library 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 17

18. تطلب You can contact me any time: rob.velders@gmail.com +31 6 2393 5939 http://nl.linkedin.com/in/robvelders 6/2/2014 Amman, Rob Velders rob.velders@gmail.com 18