1. NACCC Website A brief introduction AGM 2010

2. Has your centre registered yet?

3. The Home Page

4. There are two areas of the website General information for members of the public Members’ area

5. General Information for members of the public A selection of what can be found:- All about NACCC Families help and support ‘Find a Contact Centre’ facility Signposting information

6. 1 - About NACCC Includes Strategic directions Who we are What we do Types of contact we offer

7. 2 - Families help and support Includes An area for members of the public to get some answers Experiences from groups of people Lots of frequently asked questions

8. 3 - ‘Find a Contact Centre’ facility – Public view Minimal view only for non members

9. 4 – Signposting Information There is a range of information in ‘Families Help and Support’ The ‘Links’ page shows a wealth of resources which may be useful or of interest The ‘FAQs’ page has a range of answers to questions we often get asked

10. Members’area of website Benefits of logging on include:- Discounts for publications in the online shop Full details displayed when using ‘Find a Contact Centre’ NACCC Directory available to download at any time – updated regularly Guidance manual and other documents available in secure area

11. 1– Discounted Publications Members who log on and access the online shop can buy goods at reduced rates

12. 2 -‘Find a Contact Centre’ facility – Members view Members who log on see full details available

13. 3 – NACCC Directory This can be found on the members home page It is updated regularly Can be saved as a pdf file and searched And looks like this:-

14. NACCC Directory

15. 4 – Guidance Manual – found in the ‘Services’ section

16. More benefits on members area New Facebook area for members to share topics of interest Training modules available to buy Back copies of ‘Contact Matters’ magazine ‘Links’ page where Centres can have their websites listed

17. Coming next …. We will be linking in our Facebook page for members to share topics We hope to display video resources Optional online renewal of membership

18. Have we convinced you to register? Heres the logon page …

19. Suggestions and ideas welcome