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Safety Culture and Empowering Safety Robby Jones, Supervisor NC Department of Labor, OSHA
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The term has been around since the 1980’s and became common after Chernobyl Shared perceptions of safety Studies of disasters have identified safety culture as a factor that decisively affected the outcome
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If compliance is your goal, you have set the most minimal goals. Compliance is always a minimum standard. Blame, shame and fire
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Safety is held as a value by all employees Each employee feels responsible for the safety of their coworkers as well as themselves Each employee is willing and able to “go beyond the call of duty” on behalf of the safety of others Each employee routinely performs job duties while actively caring for, and performing safety behaviors, for the benefit of others
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Constant demonstration that health and safety is the critical element of daily operations › Clear expectations › Financial support › Being present on decision making › Positive and supportive of others › Creating and insisting on caring
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Demonstration of safety has high value Constant and consistent Visibility of resources used to enhance safety Workers given roles that matter Trust established Open communications Positive recognition
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Safety is not an optional value Being safe is a condition of employment HSE can never be compromised HSE is the key principle in this business All incidents are preventable It is continuous, ever improving and never ending
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Used for discipline Delegated to lower levels with little upper management involvement Give to external agencies or companies Lack of participation Poor communication
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Lack of accountability Lack of enforcement Lack of clarity Us versus them mentality Safety priority is never demonstrated
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Lead by example - words and deeds match Commit to an injury free workplace › All injury is preventable › Express commitment through action › Invest time and money › Communicate Plan for continuous improvement
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Deficiencies are indicated when there are unsafe acts, unsafe conditions or accidents. These are all symptoms. Unsafe behavior is the result of humans reacting to an unsafe environment. Management is responsible for changing the environment. Investigation vs. analysis › Investigations determine fault, place blame › Analysis determines system weaknesses Ask everyone “What could I have done to prevent this accident?”
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Written safety policies (not generic, not too technical, concise, communicated) Safety training (needs assessment) Every job description includes safety (measurable) Accident investigations Benchmarking (history and results) Self evaluation
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Management commitment to safety Individual employee commitment to error prevention Mutual trust, respect and fairness
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Disciplinary action will not be taken for technical errors (requires coaching, training, system evaluation/improvement) Discipline will be taken when the employee’s action involved violation of health and safety policies, or The employee has been reckless and consciously increased risk
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Create a baseline and where you would like to be Define safety Identify hazards Clarify responsibility/roles top to bottom Develop a sound knowledge of safety Gauge effectiveness Create a system of safety data collection
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Reduction of injuries and safety incidents is a lagging indicator Leading indicators result from regular and consistent audits, logging results and tracking progress over time
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Management duties (policies, goals, planning, resources, communication) Employee participation (establishing, maintaining and evaluating) Hazard identification and assessment Hazard prevention and control Education and training Program evaluation and improvement
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