1. The Real Time Initiative Laying the foundation for a Real Time Enterprise Internet Telephony Conference & EXPO October 14, 2003

2. Definition of a Real Time Enterprise “…enterprises that compete by using up- to-date information to progressively remove delays in managing and executing their critical business processes.” Gartner Group – Oct. 2002 But the concept of a Real Time Enterprise is not new

3. The Information Age Mainframes & Mini-computers Flourish

4. On The Road To Real Time The 1970s and 1980s drive to deliver information to workers involved in key business processes Remember the paper reports!

6. On The Road To Real Time Mainframes also delivered terminal capabilities for more time sensitive needs Did you know? –there are some 200 Billion lines of Cobol code running on mainframes today –5 billion lines of new Cobol code are still being written each year IT-Analysis.com – 10/9/03

7. The Computer Age The Personal Computer & Distributed Networks

8. Productivity Gains of the Late 90’s Majority of the gains were concentrated in only 6 industry sectors 76% 24% 68% 32% All Others Six Sectors These sectors account for only 1/3 of the US GDP Harvard Business Review – Oct. 2003

9. The Communications Age Connecting People & Information

10. Rate of Change CIO INSIGHT JULY 2003

11. The Challenge Moving Forward Examine all business processes to target investments where productivity gains will yield significant returns Identify missing pieces that will maximize performance throughout each of these processes Integrate information, tools, and people in each process from end to end and between related processes to maximize return

12. Key Factors to Achieving Real Time Remove all latency from notification of opportunities & problems Provide anytime – anywhere access to information and people needed to collaborate and make decisions on a course of action Support the timely implementation of decisions

13. The Real Time Enterprise User The Real Time Enterprise imperative cuts across and deep into every organization –Leadership Strategies to meet changing circumstances –Managerial Agility to meet changes and threats –Operational Improved customer service, lower costs

14. Enterprise Mobility Mobility effects RTE initiatives at worker, manager, and leader levels –Within an enterprise site –Among enterprise multi-site locations –Outside the enterprise Mobile Workers 60% Growth

15. An Enterprise Class, Real Time managed infrastructure Converged Terminal Solutions for the full range of mobile workers, managers, and leaders A SIP foundation for support of Real Time Applications Integrated into the enterprise wired communications network –Can not be based on loosely tethered islands! Key Aspects for an RTE Mobility Solution

16. Requirements for the Wireless Infrastructure Simple Seamless Seamless Secure Secure Seamless Anywhere mobility Reliable Scalable Secure Enterprise-hardened security Business critical applications Multi-layered Standards based Simple Easy deployment Dynamic control of RF Visibility into the RF Manageable

17. Range of Terminal Choices PBX WLAN Terminal SIP Based Voice & Browser WLAN & WAN Voice Centric Client Laptop & Tablet PC Based Soft Phones Degree of terminal convergence WIN CE Voice Enabled Client SIP Based Voice & IM PBX feature based  SIP applications based

18. Building an Integrated Solution Integrated SIP Solutions ConvergenceMobility AccessNotification Collaboration User Information PRM SCMERP CRM eBiz DirectoryeMailAuthentication

19. Summary.. Mobility throughout the enterprise for all types of users Extending the enterprise network over the wide area mobile service Leveraging SIP for enhancing the user’s experience Integration, not isolation Anything, Anywhere, Anytime… Real Time!

20. THANK YOU for your attention Paul Weismantel Director, Enterprise Solutions NEC America, Inc. Corporate Networks Group