1. HS-210 Medical Office Management Syllabus

2. HS-210 Syllabus

3. About the Course Course Number & Section: HS210 – Section 4 Instructor: Kevin Hayes, MSA Start/End Dates: April 18, 2012 – June 26, 2012 Course/Seminar Day and Time : Monday 6:00 p.m. ET Note: If you are 15 minutes or more late for Seminar, you must do Option 2!

4. Course Description

5. HS210 – Course Materials Software: Microsoft Word is required for all Kaplan Courses Text: e-text in Doc Sharing Kinn etext Ed06 Kinn Study Guide Ed06 Title: Kinn’s The Administrative Medical Assistant: An applied Learning Approach 6 th edition Title: Study Guide for Kinn’s The Administrative Medical Assistant: An Applied Learning Approach Author: Alexandra Patricia Young, BBA, RMA, CMA Publisher: Elsevier

6. Academic Tools Each unit has an “Academic Tools” tab. Things that are there: Gradebook guide Writing Center information Lots more See New Science Center in Announcements

7. To-Do Lists Each unit has a “To-Do List” tab Please check this tab every week to ensure you do not forget anything!

8. Unit # and TopicLearning ActivitiesAssessments Unit 1: Introduction to Medical Office Management Introduce Yourself Read Chapter 3 Participate in Discussion Participate in Seminar Unit 2: Professionalism and Interpersonal Skills Read Chapters 4 and 5 Participate in Discussion Participate in Seminar Complete Telephone Activity Submit Part 1 of Project I to the Dropbox Telephone Activity Unit 3: Computers and Telephone Technique Read Chapters 8 and 9 Participate in Discussion Participate in Seminar Submit Part 2 of Project I to the Dropbox Exam #1 Project #1 Unit 4: Scheduling Appointments and Patient Reception and Processing Read Chapters 10 and 11 Participate in Discussion Participate in Seminar Submit Part 1 (Appointment Schedule only) to the Dropbox Unit 5: Daily Operations and Written Communication Read Chapters 12 and 13 Participate in Discussion Participate in Seminar Submit the remainder of Part 1 (Referral Form) and Part 2 of Project 2 to the Dropbox Project # 2

9. Unit 6: Medical Records Management Read Chapter 14 Participate in Discussion Participate in Seminar Submit Part 1 of Project 3 to the Dropbox. Exam # 2 Unit 7: Health Information and Privacy in the Medical Office Read Chapters 15,16, 21 (p 414-421) Participate in Discussion Participate in Seminar Submit Part 2 of Project 3 to the Dropbox Project #3 Unit 8: Banking and Financial Management Read Chapters 22 and 23 Participate in Discussion Participate in Seminar Submit Part 1 of the Final Project to the Dropbox Unit 9: Practice Management and Marketing Read Chapters 24 and 25 Participate in Discussion Participate in Seminar Submit Parts 2 and 3 of the Final Project to the Dropbox Final Project Unit 10: Wrap-UpParticipate in DiscussionExam #3

10. Grading Criteria AssessmentsNumberPoints eachTotal Points Seminars9545 Discussions920180 Assignments115 Exams3100,100,125325 Final Project11150 Projects395285 Total Points1000 Points

11. Project Grading Projects grading will vary by Project –3 Projects @ 95 pts each –1 Final Project @ 150 pts

12. Seminar Grading GradeEvaluation CriteriaPoints A · Frequent interactions on concepts being discussed by students and instructor; posts are on topic and contribute to the quality of the seminar; and student arrives on time and stays the entire seminar 90-100% · 4-5 points · · Student supplies reference to back up comment B · Some interactions on concepts being discussed by students and instructor 80-89% · Posts are generally on topic and contribute to the quality of the seminar 2-3points · Student is tardy or leaves early C · Few interactions on concepts being discussed by students and instructor 70-79% · Student is tardy and leaves early 1-2 points D · No interactions on concepts being discussed by students and instructor 60-69% · Off topic conversations 1 point · Student attends less than half of the seminar · Student appears unfamiliar with seminar topic F · Off topic conversations and/or abusive or inappropriate behavior <60% · No interactions with students and instructor 0 points · Student attends a fraction of the seminar Score5

13. Seminar Option 2 Grading Points PossiblePoints EarnedComments Option 2 Worth 5 Points Essays Answers all parts of Option 244 Clearly answers each section of Option 2 in essay format. APA Format0.5 APA Format met. Essay has a minimum of 300 words and is void of careless errors in grammar, punctuation and usage 0.5 Essay is at least 300 words in length; no errors are present. Total Points55 Late Points -10% 0 Percent out of 100% 100%

14. Discussion Board Grading GradeEvaluation CriteriaPointsPoints EarnedComments A · Participates with the required number of relevant postings of required length 90-100% 20 Good work and effort on this week's discussion question. · Initial response posted by Saturday; comments posted by Tuesday. 16-20points · Consistently responds to postings · Consistently uses Standard American English with rare misspellings · Frequently attempts to motivate the group discussion Also, be sure to utilize at least 1 reference to support your views · Presents creative approaches to topic · Accurately cites information. B · Participates with the required number of relevant postings of required length 80-89% Be sure to respond by Saturday, repond to the appropriate number of peers and more comprehensively to your peers. · Initial response posted by Saturday; comments posted by Tuesday. 11-15 points · Postings reflect the reading and some outside source material but may not be accurately cited. · Consistently uses Standard American English with rare misspellings · Comments are logical and reflect critical thinking. C · Participates with the required number of relevant postings of required length 70-79% Good work and effort; however, please be sure to respond to the appropriate number of peers. · Initial response posted by Saturday; comments posted by Tuesday. 6-10 points Good effort on this discussion question; however, please be sure to provide more comprehensive responses. · Participates, but does not post anything that encourages others to respond to the posting. · Minimal grammatical or spelling errors are noted in posts Good effort on this discussion question; however, please be sure to provide more comprehensive responses. Also, please be sure to utilize at least 1 reference to help support your views. · Opinions and ideas are stated clearly Coments: Score20

15. Instructor Grading Timetable

16. Incompletes and Tutoring

17. Attendance Policy

18. Why Medical Assisting or MOM? Why did you choose to become a medical assistant/MOM? Everyone please post a response.

19. Work Duties What are the work duties of a Clinical medical assistant (MA)? Administrative medical assistant (MOM)? Everyone, please choose one – MA or MOM – and respond.

20. Wake Up It’s Time For Class!