1. Power at Your Fingertips –Overlooked Gems in Oracle EM John Sheaffer Principal Sales Consultant – Oracle Corporation

2. Survey How many people in the audience Use EM Grid Control in their Day-to-Day activities to perform their job? Approx 60% of the audience raised their hands Are planning or evaluating EM Grid Control? Approx the remaining 40% raised their hands

3. Motivation for this presentation Not a comprehensive EM overview/demo Attempting to highlight very useful features that are often overlooked These are some of my personal favorites Not a comprehensive list

4. EM Pack License Awareness Some of these Gems are features of EM Packs Which do require a separate license I will call these out during the presentation And have included a slide at the end as a reference

5. Gem Categories DB Performance ASH Report Graphical Explain Plan Monitoring & Alerting Monitoring Templates Problem Resolution Root Cause Analysis Change Management – Baselines & Comparisons Support Workbench Automation Multi-task Jobs

6. DB Performance Gems

7. ASH Report Similar to AWR Report but can be run on any time range Not just between 1 hour snapshots Combines the data in AWR with ASH Great for documenting spikes, or other anomalous workload

8. Demonstration

14. Graphical Execution Plan Easy to interpret for complex queries Requires SVG support in your browser

15. Demonstration

17. Monitoring & Alerting Gem

18. Monitoring Templates Capture metric & policy thresholds – apply to multiple targets Directly edit the Monitoring Template to make changes once – then re­apply

19. Demonstration

23. Problem Resolution Gems

24. Root­cause Analysis Let EM guide you to the Root-Cause If the Test fails or is slow, EM will evaluate open Alerts in the System and recommend a Root-Cause

25. Demonstration

28. Root­cause Analysis How to set up: 1.Define a System as a group of targets DB, host, listener, etc 2.Define a Service to represent what that System does E.g. Loan Application Service 3.Create a Service Test to test the Service 1.E.g. Log on to web application, step through application, cancel before submitting

29. Config Mgmt – Search & Compare Quickly answer questions about Host / DB / App Svr configuration Such As: How is the unreliable server’s O/S different from our stable server’s configuration? There’s an exploit on an O/S package (i.e. vsftp, etc). Which servers have this vulnerable package? How does the production server differ from our IT Gold Standard Image? This server was reliable, but now it’s crashing. What has changed in the past 3 days?

34. Change Mgmt - Baselines & Comparisons Record and Track changes to DB Schemas Tables, Indexes, View definitions, etc PL/SQL User account definitions, grants, etc DB initialization parameters Baseline = Snaphot Comparison = Diff

35. Change Mgmt - Baselines & Comparisons Use Cases: Identify changes made by App upgrades Track optimizations made to PL/SQL code Identify customizations made by 3 rd parties Capture the result of constant tuning/optimizations Prove to auditors that no changes occurred since last audit Answer: What has changed since last (XYZ)

50. Support Workbench Available on 11g Databases 11g DB automatically tracks Incidents (errors) and Problems (series of errors) Uses the Automatic Diagnostic Repository (ADR) Use Support Workbench to: Quickly identify (and view) the related trace files Quickly Package the trace files for submission to Oracle Support Track the SR# in Support Workbench with its associated Problem Entry

51. Demonstration

58. Automation Gem

59. Multi-task Jobs Use EM’s Job Engine to run tree like conditional jobs Run task On Success  Run a 2nd task On Success  Run a 3rd task On Failure  Run failure routine #1 On Failure  Run a different task On Success  Run 2nd task On Failure  Run failure routine #2

60. Demonstration

63. “Gem” Pack License Requirements - Reference ASH Report Diagnostic Pack for Database Graphical Explain Plan Diagnostic Pack for Database Monitoring Templates Diagnostic Pack for XYZ (or System Monitoring Plugin) Root Cause Analysis Service Level Management Pack Change Management – Baselines & Comparisons Change Management Pack for Database Support Workbench No Pack Required Multi-task Jobs No Pack Required

64. Thank You NoCOUG ! John Sheaffer Principal Sales Consultant (Grid Platform) john.sheaffer@oracle.com