1. “Critical Success Factors in ICT Business”

2. Business Criteria

3. Software Business Strategies
Agro
Tourism
Fashion
Export
local
Auto
Supporting i.e.
Software
Business Enabling
BiZ
Key Success Factor: Niche Industries

4. Government’s Initiatives
New 5 Es Policy: ICT 2010phase 2
E-Business
E-Government
E-Knowledge
E-Services
E-Security
(E-Industry, E-Commerce, E-Education,E-Society,E-Government)
SME Promotion
Competitiveness and Sufficiency Economy

5. Firm Strategy, Industry Structure Related and Supporting Industry
Labor Intensive Trap
Market Demand
Global Floor
Firm Strategy, Industry Structure
Related and Supporting Industry
“ISO” Ceiling
Low Cost, Low Value Trap
Labor Intensive
Supply
Source: Porter Competitiveness

6. Firm Strategy, Industry Structure Related and Supporting Industry
New Paradigm
Vertical/Specific
Industry
Market Demand
Firm Strategy, Industry Structure
Related and Supporting Industry
Global Floor
“ISO” Ceiling
Low Cost, Low Value Trap
Labor Intensive
Supply
Source: Porter Competitiveness

7. Productivity High Performance Workplace Investment Skilled Workforce
Source: Building Competitiveness in Thailand

8. Workforce High Cost Thailand Low Low Quality High Developed Countries
Other Low Cost
Developing Country
Low
Low
Quality
High

9. Knowledge Base Economy

10. Business Positioning ??? t-5 yr t+5 yr t Integrated
Integrated Industrial
Eco-Industry
Industrial
Specialized

11. Industry Development

12. Boston Model

13. A Paradiam in Software Business
Community
Facilitate Virtual Commitment
Commerce
The ability to transact business
Collaboration
Providing services to facilitate commerce
Enabling supply chain
Content
Value-add repositories
Various of Information
Connectivity
Integrate with back-end systems (e.g., ERP)

14. Influencing Technologies

15. The Future Leap Frog Technology Productivity Improvement
Knowledge Base
Paradigm Shift

16. Technologies
Nano
Genomics
Digital

17. Convergence of Technologies

18. Nanotechnologies
Human Barcode & Global Positioning System (GPS) Government officials in Mexico have been injected with a chip to help locate them in the case of a kidnapping.
Source: verichip

19. Next Generation Mobile Phones
Source: nttdocomo

20. Visual Communication

21. Infrared Payment

22. Vending Machine

24. Barcode
Source: intel

25. Electronic Product Code (EPC)

26. 802.11x
LAN-to-LAN
Hot Spot
Peer-to-Peer

27. Hot Spot

28. Example of Software Solutions for Business

29. ICT Systems Business Analysts & Planning Executives
Historical
Executives
Operation Employees and Managers
Now we can provide any level of information to any type of user knowing that we are presenting a single version of the truth across the enterprise
Real-Time
Transactions
Summarized

30. IT for Operation Summaries Transactions Marketing Supply Chain SalesHR
Service
Financials
Contracts
Order
Management

31. Supply Chain Management (SCM)

32. E-Supply Chain

33. Enterprise Information: Business Analysis and Executives
On-line Transaction
Processing Systems
Operational
Data Store
Entreprise Data
Warehouse
Data
Marts
External Data
Source
Query
Tool
Portal
OLAP
Application
Mining
ETL
Enterprise Application
Interface (EAI)

34. Customer Relationship Management (CRM)
Business Processes
Organizational Structure
Information Technology
Platform
Culture/ Management Style
Customer Relationship Management
Product Development
Marketing & Sales
Distribution
Customer Operations
Billing

35. Aligning and Focusing Resources On Strategy
HUMAN RESOURCES
BUSINESS UNITS
EXECUTIVE TEAM
INFORMATION
TECHNOLOGY
BUDGETS AND CAPITAL INVESTMENTS

36. Balanced Score Card (BSC)
Customer
Financial
Value Proposition
Learning & Growth
Internal Biz Process

37. Impact of Infrastructure

38. Number of Telephone Lines (Fixed)

39. Number of Mobile Users

40. Mobile Potential Growth
Singapore 3M
Malaysia 9M
Thailand
23M (30M+ 2006)