1. Maintaining Morale during Difficult Times Presenter, Cindy Ventrice

2. The Impact of Morale on Productivity 75% of employees are dissatisfied. One quarter admit they can do 50 percent more work! Companies that make the Fortune Best Place to Work list provide a 15-25% greater return for their investors. Morale can be maintained under any circumstance!

3. What do employees really want? Make Their Day! Let’s compare…

4. 12 Characteristics of a strong workplace First Break All the Rules

5. Managing Employee Expectations The problem: 1) Each employee is unique. 2) Few communicate their expectations. 3) Sometimes they want what you can’t provide.

6. Five Strategies for Improving Morale 1) New Employee Orientation 2) Flexibility 3) Opportunity 4) Mentoring & Coaching 5) Recognition

7. Recognition Less than 50 percent of managers offer recognition. Why do you think that is?

8. Recognition How would employees rate your organization? Assessment tool offer to help you find out.

9. Four Elements of Recognition That Works Thanks Respect Opportunity Praise

10. Building Recognition Into the Workday What can you do? What can you advise managers to do?

11. MAKE THEIR DAY! EMPLOYEE RECOGNITION THAT WORKS www.maketheirday.com