2. 1 This computer based training module outlines the process for ordering a home tier as well as highlighting upcoming changes to Texas property policies. When you have finished the module, please print the completion certificate.When you have finished the module, please print the completion certificate. To navigate through the training module, use your mouse to advance to the next slide when you see the state of Texas appear.

3. 2 Texas Home Tiering  This applies to HA policies ONLY.  The tier is based on the customer’s “Insurance Score” or credit score ONLY.  All new business will be placed in LMFIC [policy number series will remain the same].  The new “tier tool” will be available The Texas Tier program is designed to place Homeowners, HA, new business customers in one of six credit based tiers within the Liberty Mutual Fire Insurance Company. Tuesday, September 28th.

4. 3 ePORT – Equifax Texas Tiering Tool To access ePORT: Open Internet Explorer session. Input the ePORT address listed above. Save this site to your favorites for easy access. https://www.eport.equifax.com/eport/tokenlogin.jsp?company_id=128265

5. 4 ePORT Customer Login Screen 1. Enter Company ID - 128265 2. Enter User ID - Initial of 1st name, followed by last name 3. Enter Password – liberty1 4. Click * Password is case sensitive 128265 cmowry liberty1

6. 5 After logging in the first time, the User is prompted to change their Password. The User must also answer a “Challenge Question.” 1. All Users will enter ‘phoenix’ as the Challenge Question response. 2. Click ‘Submit’ phoenix

7. 6 “Welcome to ePORT” screen: Click ‘eDecision Power’ link.

8. 7 “Welcome to eDecision” screen: Click the ‘Go’ link.

9. 8 On the “Equifax Point Assessment” screen: Miscellaneous Questions will pre-fill with ‘N.’ Input customer’s First Name, Last Name, Social Security # [no dashes], City, and State Click ‘Submit.’ NOTE: If customer declines to provide SSN, a provisional rate will be provided using a level 3 tier. If the customer wants to purchase the policy, the ISC must run the Equifax to obtain a tier prior to binding the policy.

10. 9 “Equifax Point Assessment” screen: 1. Input customer’s First Name, Last Name, Social Security # (no dashes), City and State. 2. Click Submit (Miscellaneous Questions will pre-fill with “N”) Joe Customer 000000000 PhoenixAZ

11. 10 The point value returned on the report is manually input in SNAP and DRW. 1

12. 11 2 DRW Application Information The Tier from Equifax will need to be documented on the Rating Variable Screen.

13. 12 Certificate of Completion 11/25/2015 7:20:07 AM I certify that I have completed the TEXAS HOME TIERING TRAINING Effective: Click here to begin the training Signature

14. 13 Thank you for completing the Texas Home Tier Training.