1. ] COREY PEARSON [ ASUG INSTALLATION MEMBER MEMBER SINCE: 2008 CHAVONE JACOBS [ ASUG INSTALLATION MEMBER MEMBER SINCE: 2003 ALLAN FISHER [ ASUG INSTALLATION MEMBER MEMBER SINCE: 2008 ESS Enhancements Sheila Maloney Canada Post Corporation

2. Real Experience. Real Advantage. [ Canada Post Corporation  Crown Corporation  76,000 employees  5 unions  January 2004: SAP Go Live  Organization Management, Sourcing, Order to Cash, HR, Finance, Time & Leave  October 2008: Upgrade to ERP 6.0

3. Real Experience. Real Advantage. [ 3 ESS Functionality  2004 - ESS provides employees with access to:  Benefits related information – eligibility for coverage  Performance Ratings  Quota Balances  Ability to view and update:  Personal Data: marital status, first and last name  Bank Account Details  Emergency Contact information  Address information * Employees can access and update ESS via their work location or remotely

4. Real Experience. Real Advantage. [ 4 Expanding ESS Functionality  September 2009 - ESS expanded to provide:  Pay Statements, including off cycle statements:  Ability to view and print up to 26 pay periods  Improved detail: from IT0015 pulls volumes for Householders : from RT Table pulls overpayment balance : from ARRRS Table pulls benefit arrears balances  Watermark: ability to indicate if pay has been recalled or cancelled  Confirmation of Employment Letters  Overpayment Letters  Personal Days Carry Over Tool  Notifications: Employees can sign up to receive email notification when their pay statement is available

5. Real Experience. Real Advantage. [ 5

6. [ Pay Statements: Householder Details  The results in ESS mirror what is displayed when a Team Lead runs transaction code HRPT358_HHBONUS. Specifically, the following information is displayed:  Cost centre  ADS number  Customer came  Mailing plan name  Route  End Date  Volume  Rate (cents)  Amount paid (dollars)

7. Real Experience. Real Advantage. [ Regular Pay Statement View: ESS Pay Statement View:

8. Real Experience. Real Advantage. [ Pay Statements: Balances of Arrears & Overpayments Regular pay statements do not provide any detail ESS pay statement provides outstanding balance for: Overpayments Benefit Arrears

9. Real Experience. Real Advantage. [ Pay Statements - Watermark ESS allows us to apply a watermark in cases where we have cancelled or recalled a payment. IT0035 Company Instructions configured to allow for a message to be included as a second page to provide additional information to the employee the reason for recall or cancellation

10. Real Experience. Real Advantage. [ Confirmation of Employment Letters  Employees select “Your Confirmation of Employment”  ESS pulls the master data information required for the letter and employee prints for their personal use Employee ID#: Date Hired: Current Employee Status: Current Job Title: Annual Salary: Should you require additional information, please contact one of our agents at 1-877-807-9090. Sincerely, Agent, AccessHR

11. Real Experience. Real Advantage. [ Overpayment Letters  300 overpayments are generated on a pay period basis  We cannot commence recovery action until employees are notified in writing  IT0035 Company Instructions configured to insert text into a standardized letter template  Based on employee personal sub area, letter template is selected and updated with:  Tombstone data: address, name  Free form text from IT0035  Pay period and pay date details  Value of overpayment from Payroll Results (WT 2270)  AccessHR can download letters via custom transaction to print and mail to impacted employees

12. Real Experience. Real Advantage. [ Overpayment Letter Sample:

13. Real Experience. Real Advantage. [ Personal Day Carry Over Tool

14. Real Experience. Real Advantage. [ 2010 ESS Usage

15. Real Experience. Real Advantage. [ Benefits of Improvements:  Empowerment: Employees have immediate, 24 hour access to update their own information  Employees can now quickly and easily verify the accuracy of their:  Personal information  Pay statements  Balances of overpayments and benefit arrears  Householder payments  Employees can print their own letters of Confirmation of Employment  Reduced calls to AccessHR Teams  Reduced reconciliations required by Team Leads / Supervisors  Standardization of forms and letters  Increased use of ESS

16. Real Experience. Real Advantage. [ 16 ESS Future Considerations:  Tax Forms: view and print tax forms and amendments  Tax Waivers as approved by CRA and MRQ  United Way pledge forms  Good Life enrolment forms  Others ??????

17. Real Experience. Real Advantage. [ 17 ]  Thank you for participating.