1.  謝季佑  台南市人  畢業於中原工業工程系  已服役  Kc Lab  慢跑 上網 1

2. 指導教授 : 任維廉老師 學生 : 謝季佑 2

3.  This chapter examines the evolution of IT  How IT is used for decision making and control of the organization.  The final section of the chapter presents an overview of how IT affects organization design and interorganizational relationships. 3

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5.  Management information systems include:  Information reporting systems  Decision support systems(DSS)  Executive information systems(EIS)  Technology provides systems for controls:  Executive dashboards  Balance scorecards 5

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8.  Formal routines, reports and procedures  Controls include:  Budgets, financial reports  statistical reports  Reward systems  Quality control systems  Benchmarking products, services, and practices  Six Sigma a highly ambitious quality standard 8

9.  Organizational Level: The Balanced Scorecard  Comprehensive management control system  Measure financial, customer, employee and market concerns  Managers identify and track key performance  Departmental Level: Behavior versus Outcome Control  How people do their jobs  Outcomes people produce 9

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11.  Intranets Networking links departments within an organization, enabling the sharing of information  Web 2.0 Tools Social networking sites provide an unprecedented peer-to-peer communication channel  Knowledge Management Make available a company’s intellectual capital and to foster a culture of continuous learning and knowledge  Enterprise Resource Planning Order processing, product design, purchasing, inventory, manufacturing, distribution, human resources (HR), receipt of payments, and forecasting of future demand 11

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14.  An extranet extends the organization’s intranet function by giving access to key partners, suppliers, or customers 14

15.  Using advanced information technology to enable close coordination within the company as well as with suppliers, customers, and partners.  The integrated enterprise uses supply chain management systems 15

16.  Help a firm achieve the right balance of low inventory levels and customer  Between the organization and key partners for the sharing and exchange of data 16

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18.  Strengthening customer relationships are paramount for organizations  Apply IT tools to build relationship 18 Customer Web Ordering Process

19.  E-business most commonly refers to electronic linkages over the Internet  Managers may choose from different E- business strategies:  In-house Division  Spin-Off  Strategic Partnership 19

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21. 1. Smaller Organizations 2. Decentralized Organizational Structures 3. Improved Horizontal Coordination 4. Improved Interorganizational Relationships 5. Enhanced Network Structures 21

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23. Successful organizations leverage technology Advanced computer-based systems are also used for better decision making, coordination, and control of the organization. Technology is adding strategic value internally and externally Technology is impacting the design of organizations 23

24.  如何增加內部控管以防資訊外流 ?  如何強化夥伴之間的信心 ? 24