1. Why is social networking beneficial to Target? Jessica Valle Liliana Vizarreta March 31, 2010

2. Facebook More than 60 million active users Average of 250,000 new registrations per year since Jan. 2007 Active users doubling every 6 months Social Media Revolution

3. Customer Support  Online networks enable exceptional customer support that goes beyond the basics

4. Competitors and social networking  2.2 million people follow Wal-Mart on Twitter

5. Instant Communication  Can you cover my shift?  When is the meeting?

6.  Customer Support  Competitors  Instant Communication Become a fan of Target’s facebook page today!