1. RefWorks Lunch & Learn University of Wisconsin-Madison RefWorks Outreach ALA ~ June 29, 2008

2. Background  University of Wisconsin-Madison  Large, decentralized institution  Multiple citation management systems  Long-time library interest, support and instruction on using citation management

3. RefWorks Introduction  Early exploration of product in 2002  Adoption by campus libraries (centrally purchased) in 2004  Implementation group formed in 2004

4. Initial Outreach: Library Instruction Staff  Undergraduate target  Support for teaching librarians  Developed UW-Madison Libraries RefWorks website  Help pages tailored to local resources  5-minute RefWorks demo module that could be inserted into class sessions

5. UW-Madison RefWorks Site

6. RefWorks Working Group  Representatives for different disciplines  Experts available for consultation  Shared responsibility for answering email  Maintain help pages and documentation  Stay abreast of interface changes  Planning for outreach & marketing  RefWorks workshops

8. Outreach to Undergraduates  Workshops  Course-integrated instruction  Library Course Pages  Handouts with targeted audiences Students: “want a quick way to create bibliographies…?” Faculty: “want to improve the organization & appearance of your students’ citations…”

9. Workshops  Campus Library & Information Literacy Instruction Program  Shared course and workshop materials  Offer “scripts” and standard handouts  Can be customized, but ensure similar approach across campus

10. Course-integrated instruction

11. Outreach to Faculty & Staff  Teaching & Learning Symposium  “Showcase” – best practices poster session  Writing Center training  Workshops in campus unit professional development series  Link from campus course management system  Campus IT knowledge base page

12. Working Group Planning  Yearly theme 2005/2006: promotion/marketing materials 2006/2007: assessment 2007/2008: RefWorks as a teaching tool 2008/2009: Integrating RefWorks into environments where users work & interact (UW Libraries strategic direction)

13. For More Information  http://www.library.wisc.edu/refworks http://www.library.wisc.edu/refworks  Emily Wixson: ewixson@library.wisc.edu ewixson@library.wisc.edu  Carrie Kruse: ckruse@library.wisc.educkruse@library.wisc.edu