1. Monterrey Software Quality Assurance Association (MSQAA) MSQAA QAI Federation Chapter

2. Copyright 2006. MSQAA Federation Chapter. Agenda Mission Statement Vision Statement Goals Strategic Planning Tactical Planning Execution Monitoring

3. Copyright 2006. MSQAA Federation Chapter. Mission Statement

4. Copyright 2006. MSQAA Federation Chapter. Mission Statement: – Responsibility of an organization unit related to achieving the vision

5. Copyright 2006. MSQAA Federation Chapter. Mission Statement To promote the disciplines and skills represented in the Common Body Of Knowledge (CBOK) for CSTE and CSQA, and to provide a professional level of competence in Software Quality Assurance and Software Quality Control in Monterrey, Mexico.

6. Copyright 2006. MSQAA Federation Chapter. Vision Statement

7. Copyright 2006. MSQAA Federation Chapter. Vision Statement: – A vision is broad in nature,probably unachievable but it is the ultimate goal.

8. Copyright 2006. MSQAA Federation Chapter. Vision Statement To encourage software testers and quality analysts in obtaining CSTE and CSQA certifications to improve quality, productivity and customer satisfaction in all their products and services produced in Mexico.

9. Copyright 2006. MSQAA Federation Chapter. Goals

10. Copyright 2006. MSQAA Federation Chapter. Goals: – A target established by management to be achieved by the staff of the implementing organization.

11. Copyright 2006. MSQAA Federation Chapter. Goals Short-Term Goals: – To implement the Quality Assurance Institute’s developed Common Body Of Knowledge (CBOK) for a Certified Software Tester (CSTE) in the organization, to improve tester’s competencies. – To implement the Common Body Of Knowledge (CBOK) for Certified Software Quality Analyst (CSQA) to improve quality processes in the organization. – Establish Awareness Program for Certification. – Establish Training Program for Certification. – Host Certification Examination in Monterrey, Mexico.

12. Copyright 2006. MSQAA Federation Chapter. Goals Long-Term Goals – To Implement a Quality Management Philosophy. – To Continuously improve existing Quality Function.

13. Copyright 2006. MSQAA Federation Chapter. Strategic Planning

14. Copyright 2006. MSQAA Federation Chapter. Strategic Planning: - A description of what must be done in order to meet the goals set by management.

15. Copyright 2006. MSQAA Federation Chapter. Strategic Planning In order to meet short-term goals: – We must implement CBOK for CSTE and CSQA in the organization’s education program. – We must deploy an Awareness Program for certification. – We must deploy a Training Program for certification. – We must establish communication with QAI for hosting exams. In order to meet long-term goals: – We must sell the idea to Management to implement quality management in the organization. – We must continuously improve the existent quality function, with effective QC and QA methods.

16. Copyright 2006. MSQAA Federation Chapter. Tactical Planning

17. Copyright 2006. MSQAA Federation Chapter. Tactical Planning: – The detailed “how-to” work activities that need to be undertaken to accomplished the strategic planning objectives.

18. Copyright 2006. MSQAA Federation Chapter. Tactical Planning Tactical Planning for Short Term Goals – Short Term Goal: Implement CBOK for CSTE and CSQA in the organization’s education program. – Meet with Education Committee to explain the strategy planning objectives – Once approved merge CBOK into testing career path

19. Copyright 2006. MSQAA Federation Chapter. Tactical Planning Tactical Planning for Short Term Goals – Short Term Goal: Deploy an Awareness Program for certification. – Deploy the program using QFD. – Use of PowerPoint presentations summarizing the skill chapters of the study guide.

20. Copyright 2006. MSQAA Federation Chapter. Tactical Planning Tactical Planning for Short Term Goals – Short Term Goal: Deploy Training Program for certification. – Deploy the Training program using QFD. – Use of PowerPoint presentations. – Establish a deadline to present the exam. – Form study groups to meet deadline.

21. Copyright 2006. MSQAA Federation Chapter. Tactical Planning Tactical Planning for Long Term Goals – Long Term Goal: We must sell the idea to Management to implement quality management in the organization. – Meet with IT Management and QA Managers to show the initiative.

22. Copyright 2006. MSQAA Federation Chapter. Tactical Planning Tactical Planning for Long Term Goals – Long Term Goal: We must continuously improve the existent quality function, with effective QC and QA methods. – Encourage people to keep studying testing concepts. – Establish a Newsletter program in the organization. – Key members should attend testing conferences – Formalized education sessions within the organization.

23. Copyright 2006. MSQAA Federation Chapter. Execution

24. Copyright 2006. MSQAA Federation Chapter. Execution: – The execution of the tactical plan is written.

25. Copyright 2006. MSQAA Federation Chapter. Execution The execution of the tactical plan (Short Term) Meet with Education Committee to explain the strategy planning objectives. Once approved merge CBOK into testing career path. Deploy the program using QFD. Use of PowerPoint presentations summarizing the skill chapters of the study guide.

26. Copyright 2006. MSQAA Federation Chapter. Execution The execution of the tactical plan (Long Term) Deploy the Training program using QFD. Use of PowerPoint presentations. Establish a deadline to present the exam. Form study groups to meet deadline. Meet with IT Management and QA Managers to show the initiative. Encourage people to keep studying testing concepts. Establish a Newsletter program in the organization. Key members should attend testing conferences. Formalized education sessions within the organization.

27. Copyright 2006. MSQAA Federation Chapter. Monitoring

28. Copyright 2006. MSQAA Federation Chapter. Monitoring: – An ongoing assessment to assure that the plan is followed, and problems encountered in following the plan, are appropriately addressed.

29. Copyright 2006. MSQAA Federation Chapter. Monitoring These are some of the activities performed to monitor the MSQAA Federation Chapter: MSQAA Meetings to share best practices and concepts. Communication with all members. Perform an ongoing assessment to ensure the plan is followed.

30. Copyright 2006. MSQAA Federation Chapter. Q&A Any Questions….