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Presentation on theme: "Application Management https://store.theartofservice.com/the-application-management-toolkit.html."— Presentation transcript:

1 Application Management https://store.theartofservice.com/the-application-management-toolkit.html

2 ISO/IEC 7816 - 7816-13: Commands for application management in multi-application environment 1 This part specifies commands for application management in a multi-application environment. https://store.theartofservice.com/the-application-management-toolkit.html

3 Information Technology Infrastructure Library - Application management 1 ITIL application management encompasses a set of best practices proposed to improve the overall quality of IT software development and support through the life-cycle of software development projects, with particular attention to gathering and defining requirements that meet business objectives. https://store.theartofservice.com/the-application-management-toolkit.html

4 Information Technology Infrastructure Library - Application management 1 Software asset management (SAM) is a primary topic of ITILv2 and is closely associated with the ITIL Application Management function. SAM is the practice of integrating people, processes, and technology to allow software licenses and usage to be systematically tracked, evaluated, and managed. The goal of SAM is to reduce IT expenditures, human resource overhead and risks inherent in owning and managing software assets. https://store.theartofservice.com/the-application-management-toolkit.html

5 Mobile application management 1 'Mobile Application management' (MAM) describes software and services responsible for provisioning and controlling access to internally developed and commercially available Mobile Apps used in business settings on both company- provided and “bring your own” smartphones and tablet computers. https://store.theartofservice.com/the-application-management-toolkit.html

6 Mobile application management 1 Mobile Application management differs from mobile device management (MDM). As the names suggest; MAM focuses on application management, it provides a lower degree of control over the device, but a higher level of control over applications. MDM solutions manage the down to device firmware and configuration settings and can include management of all applications and application data. https://store.theartofservice.com/the-application-management-toolkit.html

7 Mobile application management - History 1 Enterprise Mobile Application management has been driven by the widespread adoption and use of Mobile Applications in business settings. In 2010 International Data Corporation reported that smartphone use in the workplace will double between 2009 and 2014. https://store.theartofservice.com/the-application-management-toolkit.html

8 Mobile application management - History 1 business-owned devices) rising from 31 percent in 2010 to 41 percent in 2011.The Economist, “Beyond the PC: Survey on Personal Technology,” 2011-10-08, page 11 When an employee brings a personal device into an enterprise setting, Mobile Application management enables the corporate IT staff to download required applications, control access to business data, and remove locally cached business data from the device if it is lost, or when its owner no longer works with the company. https://store.theartofservice.com/the-application-management-toolkit.html

9 Mobile application management - App wrapping 1 App wrapping was initially a favored method of applying policy to applications as part of Mobile Application management solutions. https://store.theartofservice.com/the-application-management-toolkit.html

10 Mobile application management - System features 1 An end-to-end MAM solution provides the ability to: control the provisioning, updating and removal of Mobile Applications via an enterprise app store, monitor application performance and usage, and remotely wipe data from managed applications. Core features of Mobile Application management systems include: https://store.theartofservice.com/the-application-management-toolkit.html

11 Application Management Services Framework 1 'Application Management Services Framework' (AMSF) is an approach to outsourcing management through a well- defined, custom-developed set of processes, policies, procedures, standards and templates. https://store.theartofservice.com/the-application-management-toolkit.html

12 Application Management Services Framework - Standard Methodologies 1 * Application Management (ERP and Legacy Maintenance and Support) https://store.theartofservice.com/the-application-management-toolkit.html

13 For More Information, Visit: https://store.theartofservice.com/th e-application-management- toolkit.html https://store.theartofservice.com/th e-application-management- toolkit.html The Art of Service https://store.theartofservice.com


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