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Introduction to Interpersonal Communication
Chapter 1
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The Study of Interpersonal Communication
Acknowledge our past Understanding the present Intrapersonal Interpersonal Small group Organizational Mass Public
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Defining Interpersonal Communication
Message exchange – both verbal and nonverbal Creation of meaning – the understanding communicators take from the message Chapter 1
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Models of Communication
Mechanistic Thinking and the Linear Model Feedback and Interactional Model Shared Meaning and the Transactional Model Chapter 1
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Linear Model Noise Sender Message Receiver Channel Physical noise
Physiological noise Psychological noise Semantic noise Sender Message Receiver Channel Chapter 1
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Linear Model Context Physical Cultural Social-emotional Historical
Sender Message Receiver Context Physical Cultural Social-emotional Historical Chapter 1
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Feedback and the Interaction Model
Sender Receiver Chapter 1
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Feedback and the Interaction Model
Feedback – responses to people, their messages, or both Chapter 1
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Shared Meaning and the Transactional Model
Field of experience - refers to a person’s culture, past experiences, personal history and how these elements influence the communication process Chapter 1
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Interpersonal Communication Continuum
Communication that exists on a continuum from impersonal to interpersonal Relational history Relational rules Relational uniqueness Chapter 1
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The Value of Interpersonal Communication
Increases job success Improves relationships with family and friends Improves academic performance Self-actualization – becoming the best you can be Chapter 1
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Principles of Interpersonal Communication
It is unavoidable It is irreversible It is symbolic It is rule-governed It is learned Chapter 1
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Principles of Interpersonal Communication
It has both content and relationship levels Content level is the information in the message Relational level determines how we interpret the message Chapter 1
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Myths about Interpersonal Communication
It solves all problems It is always a good thing Dark side Bright side Chapter 1
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Myths about Interpersonal Communication
It is common sense It is synonymous with interpersonal relationships It is always face-to-face Chapter 1
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Interpersonal Communication Ethics
Ethics is a perceived wrongness or rightness of a behavior Chapter 1
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Five Ethical Systems of Communication
Categorical imperative - individuals follow moral absolutes (Immanuel Kant) Utilitarianism –ethics is bringing the greatest good to the largest number of people (John Stuart Mill) Chapter 1
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Five Ethical Systems of Communication
The golden mean - a person’s moral virtues stand between two vices with the average or the mean being the foundation for a rational society (Aristotle) Chapter 1
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Five Ethical Systems of Communication
Ethic of Care –means being concerned with and focused on the connection between communicators (Carol Gilligan) Female decision making Chapter 1
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Five Ethical Systems of Communication
Significant Choice –communication is ethical to the extent that communicators can exercise free choice (Thomas Nilsen) Chapter 1
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Interpersonal Communication Ethics
Understanding ethics and our own values Choices for changing times: competency and civility Chapter 1
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