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Y1.U1.Flash Overview/History
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In which type of restaurant do customers order and pay before eating? 1
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Quick service 1
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Cafés became popular in Europe after coffee from ____________ was introduced. 2
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Africa 2
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In which commercial segment does the event host choose the menu for a specific number of people? 3
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Catering 3
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A business that operates foodservice for companies in the manufacturing or service industry is called a 4
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contract feeder. 4
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Today the travel and tourism industry averages annual sales of more than 5
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$1 trillion. 5
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Services that people use and receive when they are away from home are referred to as __________ services. 6
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hospitality 6
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All of the services that people will need and pay for when they are away from home are called 7
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travel and tourism. 7
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Production and manufacturing markedly increased during which historical period? 8
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Industrial Revolution 8
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In ancient Greece, the private clubs that offered food to members were known as 9
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lesche. 9
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Establishments that catered to travelers, traders, and visiting diplomats in ancient Greece were called 10
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phatnai. 10
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Who wrote De Re Coquinaria (On Cooking)? 11
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Marcus Apicius 11
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What elaborate and refined system of food preparation was brought from Italy to France in the 1500s? 12
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Haute cuisine 12
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Where did the first café open? 13
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Oxford, England 13
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What developed during the Middle Ages to organize members with similar interests or professions? 14
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Guilds 14
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An assembly-line process of serving food quickly and cheaply without the need for servers is called ___________ service. 15
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cafeteria 15
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Who defined the art of the grand cuisine? 16
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Marie-Antoine Carême 16
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Who is credited with establishing the exact rules of conduct and dress for chefs? 17
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Georges Escoffier 17
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Who is responsible for popularizing French cuisines and techniques in the United States? 18
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Julia Child 18
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Who is known as the father of modern French cuisine, or nouvelle cuisine ? 19
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Fernand Point 19
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During the Gilded Age, who served dinners from a horse- drawn wagon to workers outside their factories? 20
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Walter Scott 20
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Roy Allen and Frank Wright created the first franchise company called 21
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A&W. 21
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What was the name of the first chain of quick-service hamburger restaurants? 22
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White Castle 22
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Who opened one of the first quick-service franchises to focus on a menu other than hamburgers? 23
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Frank Carney 23
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One of the first national fine- dining chains was 24
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Ruth’s Chris Steak House. 24
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A company that allows another to use its name, sell its products, and receive services is a(n) 25
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franchise. 25
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What is the name of the consumer-based guide that rates restaurants on four qualities—food, décor, service, and cost? 26
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Zagat Survey 26
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Catherine de Medici brought what custom to France? 27
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Using silverware to eat 27
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A large show open to the public that highlights a particular type of product or service is a(n) 28
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exposition. 28
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What is it called when a manufacturer rents space to exhibit, advertise, or demonstrate its products or services to people interested in that specific field? 29
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Trade show 29
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Which employee would you find in the front of the house? 30
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Buser 30
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Which is an entry-level job in the foodservice industry? 31
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Server 31
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Which front-of-the-house employee usually makes the first impression with guests? 32
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Host 32
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Who is the highest ranking member of the culinary team? 33
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Executive chef 33
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Which back-of-the-house employee is responsible for creating recipes and preparing meals? 34
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Sous chef 34
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What type of tourism includes visiting a place to enjoy its natural beauty? 35
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Environmental 35
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What type of tourism includes swimming or skiing? 36
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Recreational 36
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What type of property offers top-of-the line comfort and elegance? 37
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Luxury 37
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Travelers who want comfort and moderately priced accommodations should stay at a(n) 38
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mid-priced facility. 38
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Vacationers who are looking for recreational activities and entertainment should stay at what type of property? 39
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Resort 39
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Which organization rates a facility by looking at the quality of the building and its furnishings, maintenance, housekeeping, and overall service? 40
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Mobil Travel Guide 40
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Which organization distinguishes one lodging property from another using a diamond system to judge overall quality? 41
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AAA 41
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The employee who takes orders from servers and calls out the orders to the various production areas in the kitchen is called a(n) 42
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expediter. 42
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Who developed the kitchen brigade system? 43
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Georges Escoffier 43
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In 1765, who began serving hot soups called restaurers for their health-restoring properties? 44
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Boulanger 44
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What scientific technique related to food did Louis Pasteur develop? 45
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Heating milk to remove harmful bacteria 45
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