1. The Nuts and Bolts of OTISS Brian Swiger Operations Consultant & OTISS Administrator

2. Overview OTISS Update What’s New? Next Release Troubleshooting NCID Authentication OTISS Authorization Online Tutorial LEA Level Reporting Filtering and Search Tips Q & A

3. OTISS Update System now being used to report all testing irregularities in NC Users becoming more familiar with all levels of reporting Volume of help desk calls decreasing User feedback will be incorporated in next release Connectivity problem resolved

4. What’s New? User manual has been updated and is available on TNN New Web site also has updated manual and online tutorials http://www.ncpublicschools.org/ accountability/policies/otiss New OTISS release on March 30

5. Next Release LEAs will be able to send irregularity reports to the RACs without selecting availability to school Admin will be able to see all user accounts Document number will be changed to Test Type/Stock ID

6. Troubleshooting When submitting an irregularity report, only click the submit button once or the system will generate duplicates Be sure to enter retest dates NCID passwords must be reset

7. NCID Authentication User manual has been updated to include step-by-step instructions for registering an NCID account Idea is to have one user name and password for all NCDPI applications Get used to it Demonstration

8. OTISS Authorization Idea is account managers will know users Be sure to select correct user level Check SPAM box for notification emails

9. Online Tutorial An online tutorial on how to enter a testing irregularity report has been posted on the new OTISS web page http://www.ncpublicschools.org/ accountability/policies/otiss More tutorials to follow Let us know what tutorial to post next Demonstration

10. LEA Level Reporting User manual has been updated to reflect new interface All reporting features on same page Viewed by schools feature will be changing in next release Demonstration

11. Filtering and Search Tips Appendix E in updated user manual contains tips on filtering and searching Oracle Express only shows 15 items by default Easiest way to search is by using search window and ID number Each column heading also searchable Demonstration

12. Question and Answer Session Shoot (Or maybe after NCID I should say, “Don’t shoot!”) Thank you so much for your patience and professionalism during the OTISS rollout! Email ideas on how to improve the system to bswiger@dpi.state.nc.us