1. Hellenic American Educational Foundation Athens College – Psychico College EFQM Excellence Model European Foundation for Quality Management ATHENS COLLEGE PSYCHICO COLLEGE EFQMEFQM QUALITYQUALITY

2. Self- Assessment «What is the quality of education we provide?» Organize self-assessment process Collect data Analyze and interpret results Self- Assessment «What is the quality of education we provide?» Organize self-assessment process Collect data Analyze and interpret results Follow-up and evaluation of action plans «What progress have we made?» Follow-up and evaluation of action plans «What progress have we made?» Implementation of action plans Develop action plans «What measures must be taken in order to improve quality?» Develop action plans «What measures must be taken in order to improve quality?» Identify the school’s goals «What type of school do we want to be?» Identify the school’s goals «What type of school do we want to be?» Educational Planning Process

3. To identify areas for improvement To improve the teaching-learning process To improve the organizational processes of the school To involve all concerned in the process To enhance human relations while working on a common goal To constantly strive for excellence Why School Self-Assessment?

4. Why use the EFQM Excellence Model? It is a comprehensive, systematic and regular review by an organization of its activities and results, referenced against a model of excellence It provides a well articulated framework for identifying areas for improvement and setting up an improvement plan with specific short and long-range targets

5. Why use the EFQM Excellence Model? The EFQM Excellence Model is not based on a top-down approach It is based on the concept that everyone is working together to identify strengths and weaknesses and to implement the necessary improvement plans Everyone is co-responsible for the well-being of the organization

6. The Nine Criteria ENABLERS RESULTS Leadership Processes Key Performance Results People Policy & Strategy Partnerships & Resources People Results Customer Results Society Results INNOVATION AND LEARNING

7. Committed to Excellence Conduct Self-Assessment based on the 9 criteria of the EFQM Excellence Model. Prioritize and plan actions to address improvements. Demonstrate deployment of improvement actions.

8. HAEF QUALITY MANAGEMENT ORGANIZATIONAL CHART Inter-School Direction (Diasch ol iki) Unit Directors ACUnit Directors PCProject Coordinators Quality Management Project GroupUnit Quality Circles Steering Committee President Athens College Co-Director Psychico College Coordinator

9. QUALITY MANAGEMENT PROJECT GROUP: 2008-2009 ATHENS COLLEGE High School:Dimitris Koutsodontis Middle School:Olga Avgoustatou Elementary School:Maro Vellopoulou PSYCHICO COLLEGE High School:Sophia Arditzoglou Middle School:Dimitris Tsigros Elementary School:Pavlos Koutsoliakos FACILITATOR:Nick Mantarakis ADVISOR:Professor Emmanuel Kondylis

10. Areas of Improvement Academic Program: Focus on exit skills of the Elementary and Middle Schools in five schools subjects (Greek Language, Math, Science, English and ICT) Extra Curricular Activities: Focus on environmental and ecological programs in order to increase student involvement and create a campus that is environment friendly. Policy and Strategy: Focus on improving communication between the administration, teachers and students through ICT

11. Time – Frame 2008 - 2009 September: QM Project Group will analyze data and prioritize improvement projects. September: QM Project Group will analyze data and prioritize improvement projects. October: Quality Circles will document current practices at each school level. October: Quality Circles will document current practices at each school level. November: Each School (Athens College / Psychico College) will exchange information and discuss similarities and differences. November: Each School (Athens College / Psychico College) will exchange information and discuss similarities and differences. December: Inter-school Quality Circles (same level from both schools) will work together to propose common goals and projects. December: Inter-school Quality Circles (same level from both schools) will work together to propose common goals and projects.

12. January: The Quality Circles will continue to work both within their own school unit and across school units and schools. January: The Quality Circles will continue to work both within their own school unit and across school units and schools. February: Visit by Mr. Karsten Jensen, EFQM licensed facilitator, to assess progress. February: Visit by Mr. Karsten Jensen, EFQM licensed facilitator, to assess progress. March / April: Quality Circles document progress and evidence of success. March / April: Quality Circles document progress and evidence of success. May: Site visit by EFQM assessor for committed to Excellence validation. May: Site visit by EFQM assessor for committed to Excellence validation. Conference on School Excellence Time – Frame 2008 - 2009

13. Challenges of using the EFQM Excellence Model The EFQM Model had to be adapted to suit school The EFQM Model had to be adapted to suit school needs without changing its basic structure needs without changing its basic structure The EFQM questionnaire had to be translated into Greek and the language adapted for use by schools, e.g. customer, management The questionnaire had to be adapted to reflect the particular needs and structure of the College

14. Advantages of using the EFQM Excellence Model The faculty is involved in reflecting on and resolving problems that concern them The decision and responsibility taken on by the faculties of each school to implement change brings a new dynamic process to the school The EFQM Excellence Model is the means for initiating a school-wide self-assessment process in our school

15. Success will truly be realized when this process becomes internalized as Success will truly be realized when this process becomes internalized as “a natural way of doing things”

16. ATHENS COLLEGE – PSYCHICO COLLEGE Committed to Excellence