1. Workforce Innovation in Regional Economic Development (WIRED) 1 Dude, Where’s my “Collaborative Workspace?” AN OVERVIEW OF THE WIRED WEST MICHIGAN CWS PROJECT AND INFORMATION TECHNOLOGY UPDATE Andrew J. Powell 2G TechWorks, Inc.

2. Workforce Innovation in Regional Economic Development (WIRED) 2 “So much of what we call management consists in making it difficult for people to work.” - Peter Drucker

3. Workforce Innovation in Regional Economic Development (WIRED) 3 1.DUDE WHERE’S MY WORKSPACE? An update. 2.WHAT’S THE PLAN, MAN? A look at the proposed design. 3.CAN I GET FRIES WITH THAT? What issues, frameworks, policies are right for you? 4.A COLLABORATIVE … WHATNOW? A look at SharePoint technology in action. 5.OKAY … BUT I STILL DON’T GET IT. Answers to your questions. ISSUES ON THE AGENDA

4. Workforce Innovation in Regional Economic Development (WIRED) 4 DUDE, WHERE’S MY WORKSPACE?

5. Workforce Innovation in Regional Economic Development (WIRED) 5 WHAT’S THE PLAN, MAN? Implement and manage a world-class collaborative environment designed to manage multiple simultaneous innovation products and share ideas and practices across all innovations. MISSION:

6. Workforce Innovation in Regional Economic Development (WIRED) 6 WHAT’S THE PLAN, MAN? A truly collaborative environment where information is exchanged, ideas evolve, and innovations can blossom. A vehicle to accountability where progress can be measured against individual innovation scorecards, and the “DeRocco Scorecard”; where an innovation can be tracked through our stage gate process. A world-class model which demonstrates best practices in online collaboration, and enforces world-class information management. VISION:

7. Workforce Innovation in Regional Economic Development (WIRED) 7 WHAT’S THE PLAN, MAN? Deploy a collaborative workspace for West Michigan. Create a collaborative workspace for each innovation group. Communicate the purpose and value of online collaboration. Train leaders in each innovation group to use their collaborative workspace. GOALS (SHORT-TERM):

8. Workforce Innovation in Regional Economic Development (WIRED) 8 WHAT’S THE PLAN, MAN? Evolve the initial collaborative framework to support scorecard management. Implement stage gate process management within the West Michigan workspace. Create policies and practices which direct users through the collaborative environment. Continue to provide training for each innovation group. GOALS (FIRST YEAR):

9. Workforce Innovation in Regional Economic Development (WIRED) 9 WHAT’S THE PLAN, MAN? Ensure that each innovation group can manage its own online collaboration efforts. Evolve the collaborative workspace to be completely managed within our region. Provide a palette of additional tools which could be used on a per-innovation basis. Continuously examine our collaboration processes for opportunities for improvement. GOALS (LONG-TERM):

10. Workforce Innovation in Regional Economic Development (WIRED) 10 WHAT’S THE PLAN, MAN? West Michigan Strategic Alliance Website [www.wm-alliance.org] WIRED West Michigan “Portal” [www.wiredwestmi.org] OPEN TO THE PUBLIC National WIRED Collaborative Workspace [wired.asu.edu] WIRED West Michigan Collaborative Workspace [wired.asu.edu/westMI] Collaborative Workspace for Innovation Team “A” [wired.asu.edu/westMI/innovationa] Collaborative Workspace for Innovation Team “B” [wired.asu.edu/westMI/innovationb] Collaborative Workspace for Innovation Team “C” [wired.asu.edu/westMI/innovationc] SECURE ACCESS ONLY MAP AND STRUCTURE:

11. Workforce Innovation in Regional Economic Development (WIRED) 11 WHAT’S THE PLAN, MAN? West Michigan Strategic Alliance Website [www.wm-alliance.org] WIRED West Michigan “Portal” [www.wiredwestmi.org] OPEN TO THE PUBLIC National WIRED Collaborative Workspace [wired.asu.edu] WIRED West Michigan Collaborative Workspace [wired.asu.edu/westMI] Collaborative Workspace for Innovation Team “A” [wired.asu.edu/westMI/innovationa] Collaborative Workspace for Innovation Team “B” [wired.asu.edu/westMI/innovationb] Collaborative Workspace for Innovation Team “C” [wired.asu.edu/westMI/innovationc] SECURE ACCESS ONLY TIMELINE: LAUNCHED! INITIAL STRUCTURE IN PLACE, LAUNCHING SUMMER 2006

12. Workforce Innovation in Regional Economic Development (WIRED) 12 CAN I GET FRIES WITH THAT?

13. Workforce Innovation in Regional Economic Development (WIRED) 13 1.What do you want? - A document archive - A project calendar - Innovation-Specific Contacts - A message board - Measurement tools - Other stuff 2.Who needs access to it, and what type of access: - Who “owns” your site? - Who makes up your collaboration team? - Who can see it, but not change it? 3.What else is on your agenda? - What other issues do you need to resolve? CAN I GET FRIES WITH THAT? POLICY ISSUES FOR YOUR CWS:

14. Workforce Innovation in Regional Economic Development (WIRED) 14 A COLLABORATIVE … WHATNOW? Let’s take a look.

15. Workforce Innovation in Regional Economic Development (WIRED) 15 OKAY … BUT I STILL DON’T GET IT.

16. Workforce Innovation in Regional Economic Development (WIRED) 16 1.Complete deployment at Arizona State. 2.Sit down with each Innovation Group. 3.Complete “CWS Info” Sheets. 4.Schedule as-needed training for innovation sites. 5.Discuss what else needs to be done. OKAY … BUT I STILL DON’T GET IT. NEXT STEPS:

17. Workforce Innovation in Regional Economic Development (WIRED) 17 Thank You. HANDOUTS: 1. “Top 10 Things to Know and Yell about Collaborative Workspacing.” [MICROSOFT WORD DOCUMENT] 2.“A Collaborative Workspace?!? For Me?!?” [MICROSOFT WORD DOCUMENT] 3.“Dude Where’s My Collaborative Workspace?” [MICROSOFT POWERPOINT PRESENTATION] “This workforce solution was funded by a grant awarded under Workforce Innovation in Regional Economic Development (WIRED) as implemented by the U. S. Department of Labor’s Employment and Training administration. The solution was created by the grantee and does not necessarily reflect the official position of the official position of the U. S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. This solution us copyrighted by the institution that created it. Internal use by an organization and/or personal use be an individual doe non-commercial purposes is permissible. All other uses require the prior authorization of the copyright owner.”