1. Making Conversation pictures and poems by people with dementia

2. How do we make meaningful contact?

4. We arrived with some art materials and some objects from the museum

5. We sat down and we listened …

7. Listen

9. Engage

11. Respond

13. Acknowledge

15. Make time

17. Make space

19. Be sensitive

21. Be patient

23. Be aware

25. Be flexible

27. Be open

29. Be in the moment

31. Be human

33. Recognise the individual

35. Listen carefully

37. Listen actively

39. Be calm and considerate

41. Laugh

43. Mark the moment

45. Each of us has a voice