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Published byClifford Mason Modified over 9 years ago
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Kyle Croce Mike Hummel John McGrady Patrick Talbot http://www.acsu.buffalo.edu/~patrickt/
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Background Information Inefficiencies were discovered within Elite Medical Supply Biggest problem was a lack of technology utilization to organize this growing company We were hired, and created a Microsoft Access Database to solve these issues
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Specifics of the Problem Inability to easily track customers who haven’t paid for their products Hours are spent tracking down unpaid orders and the contact information associated with the buyers/insurance companies No way of tracking the products sold for a given time period w/o going through each individual paper record
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Our Proposed Solution Our database can track all details associated with an order, such as customer details, insurance company details, products sold, price paid, etc. It’s main purpose is to show the user who hasn’t paid in full for their order This database can essentially eliminate the need for paper, with everything being tracked through the database
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The Value A more organized accounts receivable department, with information that can be worked on by multiple employees, and be backed up off site. A less labor intensive method for collecting overdue payments, meaning less overtime for an already overworked staff. The information stored in the database can be used to extract information useful for your company.
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Operation of Database When an employee at Elite Medical processes and order for a customer, they will either add a new customer to the database, or add an order to an existing customer. When an order is placed, the price of all the products is calculated and a bill is created When payment is received, it is recorded into the database, and the patient will no longer show as overdue.
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Conclusion We hope the database we have created will help Elite Medical Supply continue to grow by utilizing advanced technology to eliminate inefficiencies within the company
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