1. eResearch Support Services: a cost effective solution for the SA research community Susan Veldsman SASLI Project coordinator CODATA Workshop 6 September 2005

2. Outline Rational and objectives of SARIS Challenges of eResearch Components of eResearch SA Scene? –Online Access –Open Access –Digital Curation –eScience eResearch Support Services –Performance requirements –Governance Roll out?

3. SARIS: rational and objectives Researchers are dependent on access to global research outputs and interactive tools if quality of research is to be maintained Increasing proportions of information and knowledge available online as part of the emerging e-world Two main obstacles: high & increasing cost of –Access rights –Connectivity Many disconnected small initiatives, which makes scholarly communication disjointed and inaccessible for the majority Need to create a Team SA approach with high level participation and commitment to the interests of all researchers SARIS – focused on online content

4. The SA Research Information Services (SARIS) Project Funded by Ford Foundation, via the CSIR Team –Roy Page- Shipp, Martie v Deventer (CSIR) –Heila Pienaar, Monica Hammes (UPAIS) –Susan Veldsman (SASLI), Gwenda Thomas (GAELIC) –Fey Reagon (HSRC) Local consultations and workshops Overseas visits to UK, Australia, Brazil, USA, Canada, Indonesia

5. A wider scope emerges Overseas visits indicated a wider scope – some called it eResearch, so do we! eScience, Digital Curation, Access to content Common infrastructural issues Common researcher support needs All are pre-competitive and lend themselves to joint investment Expand scope to include eResearch Context? Adv Group said OK

6. Challenges of eResearch in the ‘Noughties’ Integrate IT and eResearch in the daily work processes of researchers, teachers, and students To take needs of our researchers as the starting point (access to information, study environment, collaboration tools, personalised information, support with statistical databases, information literacy etc.) of what we should be doing To integrate the digital library with the digital learning environment To be actively involved in creating and maintaining institutional repositories and open access as a support tool for researchers This requires a closer connection between libraries,researchers, IT, government, others? To enhance and support a SA Team approach

7. Digital Curation & Preservation Preservation & curation repositories & access mechanisms, archival skills & infrastructure Researcher Requires: Perpetual access, Curation, Training, Marketing Supplier must ensure: Security - Access, Authorization, Authentication by definition this is which requires Commercial Publishing Contribution to & use of published resources requiring payment by readers Affordable licenses for researcher access & discovery mechanisms Open Access Publishing Contribution to & use of published resources where content is regarded as ‘free’ Serviceable infrastructure for publication and access Access to eContent Tools & applications Software that allows manipulation, modeling and analysis of data Access to models, source code and open standards Data Transfer Science employing transfer and sharing of large volumes of data Access to remotely held large datasets & high performance computing via affordable high bandwidth Primary Data Sharing Making research data available to other researchers Accessible repositories & quick reference eScience Components of eResearch Active management of databases including promotion of effective and widespread use of the datasets for their scientific & scholarly useful life

8. SA Scene – Online Access Expenditure on online access ~ $18Mpa SASLI doing good work on site-licensing. 2005 savings $50 000 000 No high level ‘national’ clout in negotiations. COSALC an ineffective empowerment structure. Publishers still strive to make the rules. Many researchers well-served, others very poorly off. ‘Feast or famine’. Wide range of effective access cost: eg SD $2 - >$84/Full-text Download R recovering but subs €/$-denominated

9. SA Scene – Open Access Scattered initiatives – some e-thesis repositories, some e-journals (5 out of 21) (currently 2 are OA ) No focus for development of support systems Researchers in bondage to a subsidy system focused on a limited list of peer-reviewed journals Approx 90% of global journals now allow publication in institutional repositories, but we have few* and no incentives to use them DST contemplating legislation to make research results more accessible – following UK, USA etc SASLI is creating awareness on OA and IR by running regular workshops * HSRC publishing model is an exception

10. Digital Curation “ … includes but goes beyond that of data archiving and digital preservation, to include the active management and appraisal of data over the life cycle of scholarly and scientific interest” Dr Peter Burnhill, Director, Digital Curation Centre, Edinburgh, UKBurnhill

11. SA Scene – Digital Curation Exponential growth of data – major resource investment Moves to make primary research data accessible, as well as findings Most databases institutionally held (even project level) Data lost in the 80’s/90’s No managed access or promotion of use beyond original data generators SA initiatives –SA-ISIS - for spatially related data –HSRC - HRD Warehouse –SADA in NRF –DISA Some moves from DST

12. eScience ‘eScience is about global collaboration in key areas of science, and the next generation of infrastructure that will enable it.’ (includes social science data sets): Purpose is to allow scientists to do faster, different, better research Prof Tony HeyProf Tony Hey: Core programme director for UK eScience and chair of JISC committee

13. SA Scene – eScience Some researchers (eg Human Genome) battling with global data transfer – VM reporting real threat of isolation Use of data and models across research teams is increasing SANReN is here – linking SA to GéANT, Internet 2, AREN Some potential users will cope, others need help – need for a national Helpdesk eScience a new growth area

14. eResearch Support Services - Performance Requirements All eResearch support initiatives coherently managed Service support coordinated centrally provided, on contract, by good performers in system Ditto for new developments Energetic adoption of good solutions developed overseas Web-access framework to equalize support to researchers Governance and ownership by TEI and SETI users

15. Proposed Structure for eResearch Support Service for SA eResearch Development & Innovation eResearch Service Delivery Usually sub-contracted to competent agents in the system Future eResearch activities Web Access Framework – eResearch Portal Data Transfer and Sharing (processes and protocols, 3As, helpdesk) Open Access (Standards, common software, institutional repositories) The eResearch Librarian (Training and re-orientation) Digital Curation Services (Standards, software, marketing & training services) Immediately ISP functions NReN Management & Access Support SASLI+ Activities Function Governance & Management Model Innovative services move to Service Delivery eResearch Board Lead Users Forum Ongoing cost reduction and efficiency improvement Who will ‘own’ this?

16. Roll – out possibilities DST Consortium stakeholders –Ford Foundation Funding possibilities –Carnegie –DST

17. South African Research and Knowledge Network ?!

18. Questions? Susan Veldsman sasli@cosalc.ac.za