1. Basic Computer Maintenance http://www. Clean and Cool Deleting Temporary Files Scandisk Backup Your Data How to run scandisk? Click on Start-Programs-Accessories- System Tools-Scandisk. Click on Start-Run. In the Run field type scandisk, press OK or press the Enter key. There are two ways:

2. http://www. Basic Computer Maintenance Defragment your Hard Drive What is Defragmentation? When you create and delete files and applications on your computer the hard drive will become fragmented. Data is split into chunks and stored in different areas of the hard disk. frees up disk space and speeds up your computer.

3. http://www. Basic Computer Maintenance How To Defrag Your Harddrive?

4. http://www. How to Defrag Your Harddrive Stop using your computer while you are defragmenting the drive. Stop all programs running including your screen saver. Run this program overnight NOTE:

5. http://www. How to Defrag Your Harddrive Windows 95/98/98SE/Millennium Click on the Start button, then move to the Programs, select Accessories, then System Tool s, and then click on the Disk Defragmenter Select the drive you wish to defragment (usually Drive c), click OK, and then click Yes. Wait for the defragmentation tool to finish (this may take a long time).

6. http://www. Windows 2000/XP Click Start, point to All Programs, point to Accessories then System Tools, and click Disk Defragmenter. Click the drive you want to defragment, click the Defragment button and then wait for the defragmentation tool to finish (this may take a long time). How to Defrag Your Harddrive

7. http://www. Basic Computer Maintenance Hard Disk Error Checking Virus Checker Uninstall Software Clean Out Your Recycle Bin Emptying the Recycle Bin Emptying Your Deleted Email Operating System Reinstall

8. http://www. General Computer Tips The Golden Rule: When all else fails, REBOOT. Ctrl+Alt+Del (all at the same time). A Close Program or Task Manager dialog box will appear. Select the task you want to end (or the ones that say they are "not responding") and select End Task. If this doesn’t work you can reboot the machine, pressing Ctrl+Alt+Del twice in succession.

9. http://www. Unknown Emails Unknown File Downloads Incompatible Hardware and Software Random Deletion of Files General Computer Tips 1 2 3 4

10. http://www. Windows Update Starting Windows Update MS Windows XP / 2000  http://windowsupdate.microsoft.com/

11. http://www. Computer Viruses What is a virus? a computer program designed to replicate and spread on its own, preferably without a user’s knowledge How do viruses spread? Computer viruses spread whenever infected diskettes or files are exchanged. Exchanging computer disks or viewing email attachments.

12. http://www. How can you protect yourself from viruses? Computer Viruses Have an Antivirus program installed on your computer Regularly scan the computer for viruses (at least once a week). Keep your virus definition files,up to date (at least once a month, more times if possible).

13. http://www. Computer Viruses Keep updated in regards to the latest security patches for your operating systems and applications Do not open email attachments that are from people you don’t know