1. © 2010 Colt Technology Services Group Limited. All rights reserved. Colt TV 26 July 2012

2. 2 Today’s agenda H1 Business update Financial results Becoming a solutions led business Q&A 1 2 3 4

3. © 2010 Colt Technology Services Group Limited. All rights reserved.© 2010 Colt Telecom Group Limited. All rights reserved. H1 Business update Rakesh Bhasin

4. 4 € millions Six months ended 30 June 2012 unaudited2011 unauditedMovement Revenue 797.9766.24.2% EBITDA 161.8157.22.9% Half year headlines Revenue growing, but not where we had hoped it would be. Spend not adjusted in line with revised forecasts Cost pressures - increased investment and foreign currency impact Solid performance in Carrier Voice but Corporate & Reseller declined

5. 5 Business update Half-year growth for the first time in many years Pipeline increasing in quality and quantity and larger deals Economic uncertainty – higher churn from smaller accounts Continued positive sentiment towards our strategy More managed solutions sales - Network and IT More spend from larger accounts but can lead to “lumpy” revenue

6. 6 External market news Missed revenues by 5% Cut guidance and eliminated 2012 dividends Drop in profits and cut dividends It’s a tough market out there

7. 7 Six key programmes and TSAT Customer satisfaction (TSAT) Sales process Service Delivery - new Incident management Billing queries Renewal Total 77% 81% 74% 62% 90% 74% Making progress but a lot more to do in H2 Transactional Services Business Speedboat DCS Expansion Portfolio Management Profitability Leadership and culture Six key programmes

8. 8 What we need to do now Continue to invest in our strategic agenda Understand our customers and deliver what they need – at speed Share ideas and think differently Efficiently execute projects Spend what we really have to – not what’s in our budget We need to realise revenue faster and continue to manage our cost tightly

9. © 2010 Colt Technology Services Group Limited. All rights reserved. H1 results update Mark Ferrari

10. 10 H1 financial headlines Data revenue growth reflects continued take-up of Ethernet services but legacy bandwidth services continue to decline Managed Services revenue increased due to 2011 modular data centre contracts and an increase in sales activity with enterprise customers Carrier Voice upsurge driven by increased international traffic through new Voice trading platform. Corporate and Reseller decline due to price pressures € millions Six months ended 30 June 2012 unaudited2011 unauditedMovement Data407.7400.61.8% Managed Services99.986.615.4% Voice290.3279.04.1%

11. 11 How are our business units doing? CCS continues to develop the channel strategy to increase revenue and key focus remains on business automation CES good progress on Delta & Gamma programme. Increased appetite from customers to move from a DIY network provision to more of a Managed Service Continued market excitement around our modular product and overall pipeline increasing. New site acquired in Netherlands with anchor tenant. € millions Six months ended 30 June 2012 unaudited2011 unauditedMovement CCS 479.5450.86.4% CES 298.8302.0(1.1%) DCS 19.613.446.3%

12. 12 What the markets say “Colt have succeeded where others have not” Deutsche Bank “Solid H1, story on track” Morgan Stanley “Colt has rediscovered growth” Analyst: Andrew Darley “ A positive H1 trading update this morning ” Analyst: Lorne Daniel

13. © 2010 Colt Technology Services Group Limited. All rights reserved. A solutions led business Clark Turabee

14. © 2010 Colt Technology Services Group Limited. All rights reserved. Inner Circle

15. 15 We want a high performance culture We will continue to invest in it So, the Inner Circle journey continues……to Istanbul! www.colt.net/innercircle Inner Circle

16. © 2010 Colt Technology Services Group Limited. All rights reserved. Q&A