1. Best practices from The Coca-Cola Company in using technology for improving change management Saurabh Parikh, Director BI & Appdev, Coca-Cola Chris Trueman, CTO, Intellicorp SESSION CODE: BT914

2.  The Coca-Cola Company Overview  Coke One North America Program Overview  System landscape  Challenges  Technology to address challenges  Change management scenarios  Live Demo  Key Learnings  Q&A Agenda

3.  How do you:  Get visibility into Applications usage  Get access to “facts” to backup status to make informed decisions?  Ensure stable business operations by minimizing Incidents  Control code quality across diverse development teams  Effectively validate testing  Identify what’s impacted from a change – small or large  Ensure codebase consistency across landscape Challenges

4.  Automation was necessary  Challenges were not unique to CokeOne North America group  Several IT groups collaborated for Product evaluation  Livecompare from Intellicorp was chosen as the tool for improving SAP Application Lifecycle Management Technology to address challenges

5.  Smart lifecycle management software for SAP Applications  Provides fact based analysis and reporting  Key features:  Change impact analysis  Comparison (Code/Config/Data)  Hooks into SAP systems to answer Ad-hoc questions (very powerful) Livecompare

6. Live Demo

7. Live Demo (Cont.)

9. RETURN ON INVESTMENT Gained Visibility Improved understanding of what’s being used? Deriving value out of Investments Improved Quality Ability to validate testing Ability to reduce Incidents/Risk Increased confidence Fact based Application lifecycle decisions Codebase consistency

10.  Faster time to value  Be Agile  Remove false positive  Invest in User Experience:  Build “Apps” to enable on-demand access  Formatted in-built reporting  Automate  Push reports  Invest in training/interpretation  Leverage Intellicorp support KEY LEARNINGS

11. Q&A

12. STAY INFORMED Follow the ASUGNews team: Tom Wailgum: @twailgum Chris Kanaracus: @chriskanaracus Craig Powers: @Powers_ASUG

13. THANK YOU FOR PARTICIPATING Please provide feedback on this session by completing a short survey via the event mobile application. SESSION CODE: BT914  Contact us for further information  Saurabh Parikh: saparikh@coca-cola.com  Chris Trueman: ctrueman@intellicorp.com  IntelliCorp Website: www.intellicorp.comwww.intellicorp.com For ongoing education on this area of focus, visit www.ASUG.com