1. Taking on more… Bernie Szachara Senior VP Operations and IT Denver Newspaper Agency

2. Background… RIT undergrad 20 years with Gannett Variety of production management positions 5 years - production systems at Gannett Corp MBA from RIT in 2006

3. Two times a charm… Rochester, NY ▫VP / Production from 2002 – 2006 ▫VP / Operations from 2006 – 2007 Denver, CO ▫Senior VP Operations and IT ▫New Position. New structure.

4. Rochester before… PrepressPress Packaging Facilities VP Production

5. Rochester before… IT Dept Operations Sales Customer Service Circulation IT

6. Rochester after… Prepress Press Packaging Facilities Operations Customer Service IT Dept VP Operations Circ. Sales Sales and Marketing

7. Denver… PrepressPress Packaging Facilities Operations IT Transportation

8. Why change… In other business models, operations covers “Cradle to Grave”. Putting like jobs together creates natural efficiencies. Smaller senior management team – fewer silos. Fresh eyes, new ideas. Change or “be changed”.

9. Lessons learned… Dept cultures are more alike than different. IT Departments want stronger connections to the business. IT becomes more customer focused.  Equipment downtime response  Production-cycle hours and coverage Production becomes more subscriber focused.  On-time trucks  Call volumes to Customer Service

10. Lessons learned… Technology leadership doesn’t need to be about the technology. Tech Services and IT departments are doing similar work. Don’t let transportation run on autopilot. You still need experts. More headaches, more often. New skill-sets improve your marketability  (COO vs. Production Director)

11. Taking on more… Bernie Szachara Senior VP Operations and IT Denver Newspaper Agency