1. Towards a knowledge builders’ competence SILVIO STOPPOLONI WITH ANTONIO OTTAIANO SDR

2. If we are on the road to transform statistics in a symphony (from information to knowledge) and to allow users not only to understand figures and to be confident with numeracy but also to be able to understand “where we are”…

3. Beyond the challenge for statisticians… …there are challenges for organizations keen on putting knowledge at the center of their development… …namely…

4. …informal learning… web. web 2.0 Training cooperative work blogging unconferences storytelling knowledge management wizard / videostreaming networks / community of practice unstructured mentoring 20% 80%

5. …Reflexivity… Because… 1. Uncertainty requires to be more knowledge building than content reproducing 2. Critical learning often comes from adjusting to unforeseen circumstances that no planning could presuppose

6. …shortage of resources, which hit first training, learning and research…

7. IF THERE IS SHORTAGE OF RESOURCES, HOW TO CAPTURE AND NOT TO WASTE THE MOST IMPORTANT RESOURCE, NAMELY KNOWLEDGE, IN THE ORGANIZATIONS?

8. Two keywords to give an answer FUSION CONNECTIONS

9. Why ‘fusion’? …“training is more and more becoming just one piece of a more complex project that also include information, collaboration, and support components” [Rosenberg, M.J., 2006]

10. Learning stream for a successful change To inform Give positive feedback To share the goals ’ To train Knowledge sharing To sustain the lessons learned To remind To assign role To sustain the change overcoming obstacles Approch to the users – motivation – Internal and organizational communication Budgeted training Informal learning Organizational communication To sustain the impact and the application

11. work learning workflow LEARNING

12. CONNECTIONS PEOPLE INFORMATION KNOWLEDGE INTELLIGENCE

13. WHICH CONNECTIONS?… PEOPLE INFORMATION KNOWLEDGE INTELLIGENCE COMMUNITY OF PRACTICE COLLEAGUES GONE ‘OUTSIDE’ CROSS TRAINING COMING SOON EVENTS WIKI-WRITING WIKI- READING TEACHERS IN THE CLASSROOM GOOD PRACTICES THROUGH BENCHLEARNING

14. We need enviroments where to engineer fusion and connections… …cutting across structured training and informal learning 1.Physically (transform the workplace in a learning lab) 2.Organizationally and methodologically (transform the productive cycle in a learning environment) (design learning paths through connections – beyond classroom and beyond e-learning: TEL / mash up…)

15. 3 4 5 6 2 1 Office Devices 7 8 Head 11 12 13 Unit’s Library Coffe & water Ladies Gents 109 exit Meeting table blackboard

16. A PROPOSAL OF A LEARNSCAPE 1 approach (the voyage) 9 metaphors

18. 1.Learning by orienteering (Maps&Guides) 2. Learning by the classroom (Greyhound) 3. Learning by the context (Hamma’m) 4. Learning catching the occasion (Last minute) 5. Learning through new offers (Travel Agency) 6. Learning by websurfing (Lonely navigator) 7. Learning ‘through’ (Adventure) 8. Learning step by step (Refuges) 9. Learning by comparing&adapting (Logbook)

19. Example 1 4steps4roles to let a newcomer enter a NSI Reading as students –Official documents –Descripted processes Interviewing mentors (as journalists) for –More-in-depth info –Capture of clues to understand the organizational culture Wiki-Writing (as editorial staff) –to organize the captured info –to practice a cooperative work –to make a fine tuning of the report Telling (as speakers) –to present the report with the results of the learning path –to share the captured info and knowledge –to give clues for an emergent knowledge

20. Example 2: Knowledge sharing A little capture device…

21. Example 3 Good practices through Benchlearning

22. From bricklayers to learnscape architects 