1. Annual Conference 13 th & 14 th October 2009 Chesford Grange Hotel Warwickshire

2. Welcome Graham Maxfield General Manager Movex User Association

3. Agenda 16:30 Welcome & MUA Update & AGM 17:15 Rexel Case Study

4. On a lighter note 20:00 Conference dinner 19:00 Pre dinner drinks Vision Solutions

5. MUA Conference Attendees ABP Acco ArjoHuntleigh Artform ATC Lasham Baxi Group Bison International Briggs Equipment Brunner Mond Cogebi Cuisine de France Dorel Finlay Beverages Fletchers Bakeries F W Thorpe Galderma GAP Group H L Hutchinson Irish Dairy Board Nutreco Pfaudler Balfour PHS Reynolds Catering Rexel Scott Bader Sellafield Swire Oilfield Services Thule Automotive Victaulic W D Irwin Weir Group & of course, S3 customers, Lawson, and Vendors

6. Mission Statement “The User Association is formed to look after the interest of its members with regard to the benefits provided by their association with MOVEX and to encourage information exchange between its members”

7. MUA 2009 Review Membership 2003200420052006200720082009Total UK22154414656 Ireland21111017 Benelux105330416 3 rd party01200047 Total2517128541586

8. MUA 2009 Activities Focus Interest Groups 12 meetings held in year (so far) -UK, Holland Wide variety of topics -ReportingCredit Management -QlikviewMRC -VAT 2010 changeMerit -Customer Days Various member visits Cue 09

9. MUA Annual General Meeting Voting requirements 23 members attending 1 vote per member (excluding 3 rd party members) Simple majority of votes cast. 1.Adoption of Annual Accounts 2.Election of committee members 1 member substitution 1 vacancy 3.Re-election of Graham Maxfield as Director

10. Accounts 2009 Year End – Accounts (Income) 2008/9 Income = £54,844 (£54,740)

11. Accounts 2009 Year End – Accounts (Expenditure) 2008/9 Expenditure = £47,291 (£53,563)

12. Accounts 2009 Year End – Accounts (Surplus/Reduction) 2008/9 Operating surplus = £7,656 (£941)

13. Accounts 2009 Year End – Accounts (Assets) 2008/9 Current Assets = £15,657 (£14,124)

14. Adoption of Annual Accounts Resolution 1 The members of the Movex User Association, hereby accept and adopt the Annual Accounts for the year 2008/9, as produced by our Accountants, Total Accounting Solutions, Lincoln on 14 th September 2009, at the annual general meeting of the company held on 13 th October 2009. Resolution No 1 *for *against *Strike out whichever is not desired.

15. Re-election of MUA Committee Resolution 2 The members of the Movex User Association, hereby elect the committee members standing for re- election, for a further three years, as specified in section 5.5 of the MUA Constitution, at the annual general meeting of the company held on 13 th October 2009. Resolution No 2 *for *against *Strike out whichever is not desired.

16. Re-election of Graham Maxfield Resolution 3 The members of the Movex User Association, hereby elect the Director standing for re-election, as specified in section 40(A) of the Articles of Memorandum, at the annual general meeting of the company held on 13 th October 2009. Resolution No 3 *for *against *Strike out whichever is not desired.

17. MUA Annual General Meeting Voting requirements 23 members attending 1 vote per member (excluding 3 rd party members) Requires majority of 75% of votes cast. 4.Amendment of Constitution – replacement of the word “Movex” with the word “Lawson” and where appropriate add the word “Software” 5.Change the name of the Association from “Movex User Association” to “Lawson User Association”

18. Amendment of MUA Constitution Resolution 4 The members of the Movex User Association, hereby agree to replace the word “Movex” with the word “Lawson” and where appropriate add the word “Software” throughout the whole of the MUA Constitution, as specified in section 7.1 of the MUA Constitution, at the annual general meeting of the company held on 13 th October 2009. Resolution No 4 *for *against *Strike out whichever is not desired.

19. Change the name of the Association Resolution 5 The members of the Movex User Association, hereby agree to change the name of the Association from “Movex User Association” to “Lawson User Association”, at the annual general meeting of the company held on 13 th October 2009. Resolution No 5 *for *against *Strike out whichever is not desired.

20. Global Association of M3 User Groups 14 user groups – all independent – mainly Europe One “voice of the customer” with Lawson Four different subgroups - Professional Services - Country Specific Localisations - Product Development - Training / Education - Support “Meet” with Lawson every month via Teleconference Generally meetings held in Europe

21. Professional Services - Meeting 4 th Monday of each calendar month - Poor progress in 2008 - New Executive Vice President x 2 - New initiatives (CUE 09 – April 2009) - Full & Complete matrices now received monthly - Main area of concern from customers, at this moment Global Association of M3 User Groups

22. Country Specific Localisations - Movex / M3 is only supported in 33 countries (38 M3 10.1) - Movex / M3 is used in at least 72 countries - Lawson no longer actively expanding coverage - GAM3 suggested use of “Joint Development” - Lawson Executive agreed at CUE 09 - $300,000 is “cost” of each Joint Development - Initial meeting in early summer 2009 - Meeting, via WebEx, Thursday 24 th September 2009 to obtain commitment / country sequence - Meeting with Lawson Executive, 30 th September 2009 Global Association of M3 User Groups

23. M3 Product Enhancement - 303 issues / ideas submitted / voted upon in 2008 - 39 of the enhancement ideas are included in release of M3 7.1 plus - 75 of the enhancement ideas are included in “announcement” of M3 10.1 - 189 issues / ideas submitted in Spring / Summer 2009 - voting now open until end of November 2009. - Spreadsheet now available for input. Global Association of M3 User Groups

24. M3 Training / Education - Meetings held 4 th Monday of each calendar month - Education Spreadsheet Developed - Training Timetables - Training Questionnaire - Training Matrices developed - New Training Modules Launched (more Vlabs) - Lawson Learning booths at “What’s Next” / MUA Conference Global Association of M3 User Groups

25. M3 Support - Meetings held on 2 nd Monday of each month - Achieved – reduction in backlog - Achieved – reduction in average fix time - Achieved – quality of fix data - Knowledge Base – new front end - Product Life Cycle Agreements - New Support Offering - New Case Management Tool (in Beta testing) - New Performance Matrices - New Customer Corrections Self Service Tool (CCSS) - VIP Programme Launched Global Association of M3 User Groups

26. CUE 2010 Lawson Conference & User Exchange 2010 “get in” interact, inform, inspire San Antonio, Texas 25 th – 28 th April 2010 Lawson Conference & User Exchange 2010 “get in” interact, inform, inspire San Antonio, Texas 25 th – 28 th April 2010

27. MUA Review Questions or comments?

28. Case Study – Rexel

29. On a lighter note 20:00 Conference dinner 19:00 After dinner drinks Vision Solutions