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Published byTobias Banks Modified over 9 years ago
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Career Education
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If you ask a one word description of listening, some would say hearing; however, hearing is physical. Listening is following and understanding the sound---it is hearing with a purpose Extension of Golden Rule: think about how you would want to be listened to Takes some practice to develop the skill of active listening
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Maintain a Constructive Attitude A positive attitude paves the way for open mindedness Strive to Pay Attention Attentive listening means the ideas and information being presented are being processed Capacity for Adjustment Be able to adjust for the content of the presentation Adjust feelings or views toward a subject
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Better understand assignments and what is expected of you Resolve problems and answer questions Build rapport with co-workers, bosses, and clients Work better in a team-based environment Show support to others Find underlying meaning in what others say
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Face the speaker Sit up straight or lean forward slightly Show attentiveness with your body through posture, hands, feet, eyes, face Maintain eye contact Focus, but do not gaze or stare at the communicator Take notes, but stay focused and involved If your eyes do not wander, perhaps your mind won’t
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Minimize distractions Put away all other items including your phone Do not log onto the computer Sit quietly without fidgeting Keep an open mind Wait until the speaker is finished before deciding if you agree or disagree Do not interrupt the speaker Wait until the speaker is finished before asking questions
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Respond to speaker’s questions Answer appropriately Get involved in the presentation Ask Questions Write down questions to ask Ask questions at end of presentation, do not interrupt
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Stay in your seat Unless directed otherwise by speaker or teacher No restroom break, throwing trash away, etc. Shortest Path to exit If you must leave for a previously approved reason, use shortest path to exit that minimizes disruption Do not criticize the Speaker Good listeners look for the ideas being presented, not for things to criticize
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