2.   Maxine Sklopan, Travel Manager   Kathy Acton, American Express Operations Manager   Keith Taylor, Site Administrator

3. International Paper’s online site for booking domestic business travel itineraries. www.itn.net/ipaper

6.   Enter your International Paper assigned Internet User ID and password. This is not your Speed e-Traveler password. vbear INTERNET USER PASSWORD

7. ipaper ipaper

14. Profile Tips Business Traveler’s Profile required Corporate card may not be changed Convenient way to keep your Air Travel profile updated. Traveler or Travel Arranger?

15. Travel Arranger Allows making arrangements for employees with Speed e-Traveler profiles. Designed for Administrative Assistants. Itineraries e-mailed to traveler and arranger.

17. DESIGNATE

20. Choose Traveler

21. Travel Arranger Notes Travelers must have an Air Travel profile and a Speed e-Traveler user profile. Direct Bill for hourly/non-employees must be made direct with Air Travel. Request “Travel Arranger” access by e-mail to Maxine Sklopan or Keith Taylor

22. Create New Itinerary Start with Flight Search Add Car Rental Confirm Hotel Review Itinerary

45. Enter instructions or requests in this box

52. Itinerary Planning Choose one airline. Plan ahead for maximum savings Select preferred airlines & hotels Combine trips, when possible to include Saturday stay over.

53. Trip Templates Convenient, quick tool for confirming repeated itineraries.

57. FlightFlight Information InformationFlightFlight Information Information

59. Frequently Asked Questions Will Speed e-Traveler help me with personal travel? Q.Will Speed e-Traveler help me with personal travel? A.No. All travel is confirmed in the employee’s name and charged to the corporate card on file with Air Travel. You may not change the passenger’s name or credit card information. How do I change my itinerary? Q. How do I change my itinerary? Changes must be made direct with Air Travel. What about my frequent flyer and hotel numbers? Q. What about my frequent flyer and hotel numbers? A.Speed e-Traveler adds these to each reservation provided you have saved the information in your online user profile.

60. Why do I get “Account Not Found” when attempting to login to Speed e-Traveler?Why do I get “Account Not Found” when attempting to login to Speed e-Traveler? There are two reasons this occurs. 1)The most frequent is a forgotten password. Solution: E-mail Maxine Sklopan or Keith Taylor to have your password reset to “ipaper”. 2) Your Speed e-Traveler account has not been activated. Solution: Fax a traveler’s profile form to Air Travel with a note requesting Speed e-Traveler access. Where does it show if the fare is non-refundable?Where does it show if the fare is non-refundable? A.On the itinerary review page, next to “purchase itinerary”.

61. QUESTIONS&ANSWERS

62. Speed e-Traveler **Only internet site that complies with policy** TRAVELERS: TRAVELERS:MUST have a profile in the Air Travel database before booking online.TRAVEL ARRANGERS: ARRANGERS: Only need to request a “Travel Arranger” account by email.   Domestic Business Travel Only – No personal reservations.   Credit card number changes not allowed on Speed e-Traveler.   Only will confirm in the name of the traveler. Do not attempt to name change.   Itinerary changes not allowed. Call Air Travel to makes any changes.   Send questions/comments by e-mail to Maxine Sklopan or Keith Taylor.

63. Free Ticket Drawing One pair of tickets for travelers or travel arrangers will be given away each month Jan – July 2002

64. www.itn.net/ipaperMAXINE.SKLOPAN@IPAPER.COMKEITH.TAYLOR@IPAPER.COM