1. Your Business Manners Matter By: Michael Housman

2. Etiquette Definition: Unwritten Code, that governs the expectations of social behavior Definition: Unwritten Code, that governs the expectations of social behavior Isn’t Restricted to dining room Isn’t Restricted to dining room Can span from the mailroom to boardroom Can span from the mailroom to boardroom

3. Today In business world, people do business with the people they like In business world, people do business with the people they like Organizations spending a lot of money on business etiquette training Organizations spending a lot of money on business etiquette training Recruiters are treating interpersonal skills as a measure of business competence Recruiters are treating interpersonal skills as a measure of business competence People skills carry business transactions from premise to a done deal People skills carry business transactions from premise to a done deal

4. Why Bad Etiquette Continue? Most don’t care about issue of manners in work place Most don’t care about issue of manners in work place Veterans not leading by example Veterans not leading by example

5. Corporate World has had Enough! Wall Street has softened hard edge on professionals Wall Street has softened hard edge on professionals Organizations reevaluating their code of ethics and way of treating employees Organizations reevaluating their code of ethics and way of treating employees Corporations not tolerating negative attitude and poor teamwork Corporations not tolerating negative attitude and poor teamwork

6. Recruiters Will make lunch interview to see how you conduct yourself Will make lunch interview to see how you conduct yourself Lingering over a menu is perceived as poor decision making Lingering over a menu is perceived as poor decision making Fumbling with utensils is judged unconfident and awkward Fumbling with utensils is judged unconfident and awkward Fidgeting with food is seen as unsure Fidgeting with food is seen as unsure Being more interested in meal than business is seen as superficial and unfocused Being more interested in meal than business is seen as superficial and unfocused

7. Conclusion Corporate world understands that good etiquette is essential Corporate world understands that good etiquette is essential Will not be successful if business associates don’t respect you Will not be successful if business associates don’t respect you When interviewing, even little things when eating can show a lot about how you conduct yourself in the work environment When interviewing, even little things when eating can show a lot about how you conduct yourself in the work environment

8. Works Cited Vita, Loretta Di. “Your business Manners Matter.” Online Accent. Nov 20, 2003. Vita, Loretta Di. “Your business Manners Matter.” Online Accent. Nov 20, 2003.