1. HIT Professionals Interviewing 101 Tara Faigle, TAACCCT Career Coach Denise Glick, TAACCCT Career Coach Stephanie Wenger, TAACCCT Job Developer

2. Agenda The Interview Interview Styles Online And Phone Interviews Behavioral Interview Top 10 Interview Mistakes The Salary Question Ask Tough Questions Q&A

3. The Interview 50% Of Applicants Get An Interview Plan Ahead Research Prepare Yourself Give 100% Know What to Expect Make the Connection

4. Different Styles of Interviewing The Behavioral Interview Intimidating Interviewer Relaxed/Friendly Interviewer Panel/Group Interview Internet/Phone Interview

5. Online Video Interviews Gaining Popularity with Larger Companies Practice Makes Perfect Location, Location, Location What’s on your desktop? Check Your Power Source Focus Who Will Call Back?

6. Telephone Interview Similar to Online Video Practice! Use a Mirror Consider all Possibilities Turn of Call Waiting!

7. Behavioral Interview Current Favorite Looking for Thoughtful Answers Focuses on Skills, Ability, Personality Prepare STAR Technique Be An Effective Communicator Know Your Challenges and PRACTICE to Overcome Them

8. Top 10 Interview Mistakes 1.Arrive Late 2.Dress Inappropriately 3.Speak Inappropriately of Employers 4.Appear Arrogant 5.Lack of Research 6.Insufficient Answers 7.Failure to Ask Questions 8.Talking Too Much 9.Discuss Salary To Soon 10.FORGET TO FOLLOW UP

9. The Salary Question Know the Market Know Your Own Needs ** Wait for Second Interview Salary Requirements? See ** Too Low? Offer on the Table! Whole Package STAY PROFESSIONAL AND CONVERSATIONAL

10. Ask Tough Questions Preparation is Key Research the Company

11. Follow Up Ask about next steps Be Patient and Assertive Send a Thank You

12. QUESTIONS What Do You Want to Know? Your Experiences Your Challenges Your Expectations How Can We Better Help You? This work is licensed under a Creative Commons Attribution 3.0 Unported License.Creative Commons Attribution 3.0 Unported License This workforce solution was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. The solution was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites, and including, but not limited to accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability or ownership.