1. Office Phones Voicemail Press button with envelope Dial 6002 off- campus or 4002 on-campus Press * and enter mailbox\phone number

2. Office Phones Other Messages Voicemail light but no voicemail?!?! Call Back Message Press button with envelope and read top of screen

3. Elevated Access Safest Software installation\updates done by IT IT will troubleshoot problems Standard User User has full control and responsibility IT will re-image system, basic troubleshooting User responsible for conforming to BoT policies http://www.csc.edu/technology/policy-desktop.csc Administrative User

4. Z-Drive Network Storage 750 MB of network storage (can be increased upon request) Follows users between campus computers on ORN network Server based No off-campus access Not a student service (Sky Drive)

5. Email On-Campus: Microsoft Outlook or Entourage CSC Employee CSC Faculty Does NOT contain non-CSC addresses Contact List Address Lists – Global Address List Choose “More Columns” radio button allows search by first or last name User Drop down to select other address books/categories Phone Numbers Other Tips

6. Email Off-Campus: Webmail or Outlook Anywhere Web based works with most web browsers Syncs with campus email Webmail Outlook.com/csc.edu

7. Office 365 Ease of accessibility from any web enabled device 25GB message limit, 50GB total + Archives e-mail 1TB limit Document backup with sync capability Document sharing/collaboration OneDrive Chat feature including video chat Share screens and Demonstrations Faculty and Student led presentations Skype for Business

8. CSC Private CSC owned devices Internal to network Outlook ORN login/services Z-Drive access CSC (Public) Personal devices Register device with NAC device – ORN login credentials Think Hotel! External to network Webmail No ORN services Wireless

9. NAC Registration

10. Personal Phones and Devices Sync Email Servers: outlook.office365.com Requires SSL or security certificate Use username@csc.edu email credentials Register on CSC (CSC Public) Wireless Network Use ORN login credentials

11. MFP and Friends Effort to reduce costs to campus “centrally” located Secure printing Scan to email

12. MFP and Friends To install network printers - Windows Computers \\CSCPRINT2 Search for printer or MFP Double-click printer icon

13. MFP and Friends To install network printer – Apple/Mac Computers Download and install drivers – Admin access Install printer using DNS name and built in Apple Print & Fax Utility Call IT Helpdesk

14. IT Helpdesk (308) 432 – 6311 7:30 – 7:30pm Monday-Thursday 7:30 – 4:30pm Fridays 1:00 – 5:00pm Sundays

15. helpdesk@csc.edu