1. 2 Developing a Professional Perspective C H A P T E R
Sally R. Ross, University of Memphis
Kathryn S. Hoff, Bowling Green State University
JoAnn Kroll, Bowling Green State University
Chapter 2

2. Professional Preparation
General education
Major courses in sport management
Extracurricular activities
Specialized training
Gaining experience through employment
Field experiences
Advanced education

3. In Profile: Derek Eiler
Position
Collegiate Licensing Company (CLC)
Background
Advice
Volunteering
Informational interviewing and networking
Career progression

4. Professional Attitude
Reflected in your . . . 
Personal appearance
Adjustment to the workplace
Business etiquette
(continued)

5. Professional Attitude (continued)
Ethical decision making
Explicit norms
Implicit norms
Ethical dilemmas
Critical thinking skills

6. Professional Attitude: Professional Image
Grooming
Attire and accessories
Posture

7. Professional Attitude: Work Transition and Adjustment
Learn your job
Understand organizational culture
Demonstrate your work ethic
Develop your written communication skills
Refine your teamwork skills
Continue your professional development

8. Professional Attitude: Business Etiquette
Telephone
Voice mail and answering machine messages
Language
Meeting participation
(continued)

9. Professional Attitude: Business Etiquette (continued)
Dining etiquette
International experiences
Introductions and greetings
Office etiquette
Romantic relationships

10. Career Planning and Management
Career decision steps
Values
Interests
Skills

11. Career Decision Steps Self-awareness Occupational exploration
Career decision making
Career implementation

12. Occupational Information
Gather extensive information about the occupations you wish to consider 
Make decisions that are compatible with your values, interests, skills, personality, and desired future lifestyle

13. Gathering Occupational Information
Nature of the work
Work setting and conditions
Educational and personal qualifications required
Earnings
Employment outlook and competition
(continued)

14. Gathering Occupational Information (continued)
Methods of entering the occupation
Opportunities for advancement
Opportunities for exploring the occupation
Related occupations
(continued)

15. Gathering Occupational Information (continued)
Sources of additional information:
Online sport management career resources
Computerized career information system
Interviewing employees on site

16. Online Sport Management Career Resources
Game Face:
Jobs in Sports:
NCAA: The Market
Official Sports Industry Job Board:
Sport Careers:
(continued)

17. Online Sport Management Career Resources (continued)
Sport Sales Combine:
Sports Internship Jobs:
Teamwork Online:
Women Sports Careers:

18. Three Review Questions
How can professional preparation, a professional attitude, and career planning and management contribute to your success in sport management?
List important elements of personal appearance, work transition and adjustment, and business etiquette. What does your conduct reveal about your perspective on each?
(continued)

19. Three Review Questions (continued)
In your own words, how would you explain the four stages involved in career planning?