1. Inter-personal Communication From Crucial Conversations

2. State Standard 4.1 4.1 Understand conditions, actions, and motivations that contribute to conflict or Understand conditions, actions, and motivations that contribute to conflict or to cooperation. to cooperation.

3. Crucial Conversation: A discussion between two people in which (1) stakes are high (2) opinions vary (3) emotions run strong. Crucial Conversation: A discussion between two people in which (1) stakes are high (2) opinions vary (3) emotions run strong.

4. Video Clips Crucial Conversations Overview Crucial Conversations Overview TheSydneyPsychologist.com

5. When we face crucial conversations (CC), we do one of three things: When we face crucial conversations (CC), we do one of three things: 1. Avoid them 2. Face them and handle them poorly 3. Face them and handle them well. well.

6. Strong relationships draw from the same power—the ability to talk openly about emotional topics. Strong relationships draw from the same power—the ability to talk openly about emotional topics.

7. Couples fall into one of three categories in dealing with CC’s: Couples fall into one of three categories in dealing with CC’s: 1. Those who use threats and name-calling 2. Silent fuming 3. Those who speak freely and honestly. honestly.

8. “The longer answer suggests that the negative feelings we hold in, the emotional pain we suffer, and the constant battering we endure as we stumble our way through unhealthy conversations slowly eat away at our health.” “The longer answer suggests that the negative feelings we hold in, the emotional pain we suffer, and the constant battering we endure as we stumble our way through unhealthy conversations slowly eat away at our health.” Psychoneuroimmunology: Branch of science that studies the connection between the mind and health. Psychoneuroimmunology: Branch of science that studies the connection between the mind and health.

9. Dialogue: The free flow of meaning between two or more people. Dialogue: The free flow of meaning between two or more people. It is crucial to create safety and a Pool of Shared Meaning. It is crucial to create safety and a Pool of Shared Meaning.

10. Acts of Verbal Violence (Games): Acts of Verbal Violence (Games): 1. Subtle manipulation 2. Verbal attacks 3. Discrediting others 4. Biased monologues 5. Silence

11. Journal Topic Think of a relationship you would like to improve. How do you wish it would be?