1. © England Hockey 1 UMPIRE COACHING What’s it all about?

2. © England Hockey 2 QUALITIES OF AN UMPIRE COACH - Leader - Organiser - Authority - Selector - Teacher - Philosopher - Student - Psychologist - Public Relations - Counselor

3. © England Hockey 3 - Improve umpire performances - Develop umpires to potential - Keep up-to-date - Promote personal qualities - Recruitment - Upgrade umpires ROLE OF AN UMPIRE COACH

4. © England Hockey 4 WHAT DO UMPIRES WANT? - Honesty - Praise and encouragement - Constructive criticism - Support - Enjoyment - Progression

5. © England Hockey 5 STYLES OF COACHING - Authoritarian - Business- like - Mr. Nice Guy - Intense - Easy-Going

6. © England Hockey 6 THE RESPECTED COACH Be positive & Encouraging

7. © England Hockey 7 BASIC COACHING SKILLS - Organising - Organising - Observing - Observing - Analysing - Analysing - Improving performance - Improving performance - Communicating - Communicating

8. © England Hockey 8 HOW DO WE COMMUNICATE? Verbal & Non-Verbal

9. © England Hockey 9 COMMUNICATION STYLES - Fighters - Negotiators - Dictators - Quitters

10. © England Hockey 10 ACTIVE LISTENING The best coaches are the best listeners - Listen - Acknowledge - Check - Enquire

11. © England Hockey 11 DEALING WITH CONFLICT - Avoid the conflict - Smooth over the situation - One or both parties compromise - Confrontation - Address the problem only (no emotions) - Focus on the person

12. © England Hockey 12 GOAL SETTING Encourage umpires to set goals - Performance based - Specific - Challenging - Positive

13. © England Hockey 13 DEVELOPING YOUR UMPIRE Focus on PROCESS – Why & How Rather than OUTCOME - What

14. © England Hockey 14 NEW TRENDS IN UMPIRING Talk to the players Don’t interfere unless you have to Keep decision making simple Work as a team Umpires wired for sound

15. © England Hockey 15 WHAT DO I LOOK FOR ? - Pre-match behaviour - Presentation whistle signals dress - Movement positioning fluency fitness

16. © England Hockey 16 WHAT DO I LOOK FOR? Technical - interpretation - consistency Management - players - situations

17. © England Hockey 17 THE COACH IN ACTION During the game - observe - take notes Half time - positive encouragement - do not give instruction unless absolutely necessary (e.g. safety)

18. © England Hockey 18 THE COACH IN ACTION After the game - must be pro-active - feedback It is essential to note positive aspects of performance as well as areas to improve

19. © England Hockey 19 THE DEBRIEF - Timing - Place - Content - Structure 1 2 3 (maximum)

20. © England Hockey 20 THE DEBRIEF A dialogue - how was it for you - open positively Identify - remedy - praise, encourage - strategy for future - ownership Close on positive note (It can go wrong)

21. © England Hockey 21 Working with other coaches - Respect & benefit from the experience - Share & learn from the experience - Give advice / opinions when asked - Work towards delivering consistent messages to all umpires - Set yourself continual improvement goals – want to be better!