1. Introducing ITS@ New York University IT Leadership Program February 09, 2010

2. Founded in 1831; the nation’s largest private university 14 schools, colleges, and divisions Branch campuses, research programs & study abroad programs— 13 locations plus NYU in Abu Dhabi Enrollment: 54,900 (21,600 undergrad; 21,800 grad and professional; 11,500 noncredit) Awards: 4 Nobel & Crafoord Prize winners; 4 Pulitzer Prize winners; 12 MacArthur fellowships; many National Academy of Science members; among others Eight libraries holding more than 4.5 million volumes Alumni: 370,000 from all 50 states and 163 countries International students make up nearly 10 percent of NYU's student body One of the largest employers in New York City, with more than 16,000 employees. Overview of New York University

3. Centralized organization (ITS) with some decentralized IT units (Medical, Dental, Stern & Law) Information Technology Services (ITS) .edu Services – also in partnership with Digital Libraries  Communication & Computing Services  Enterprise Computing & Support Services  Office of CITO  260 FTEs, 80 student workers  Mission Statement: “… to serve, to lead, to innovate with services that are readily available, responsive, reliable and cost effective.” Other School-Based IT Units  E.g., Gallatin, School of Medicine, Silver, Steinhardt, Stern, Tisch, Wagner: In some instances, enable the delivery of specialized support services, web development, desktop support, and customer relationship management. High Performance Computing & grid computing Internet 2 IT Facts

4. Hot Issues Promote NYU Research Competitiveness Facilitate Effective Use of Technology for Instruction & Learning Improve Effectiveness of University Services Strengthen IT Infrastructure Improve ITS Service Delivery – Service Management Support Development and Implementation of Global Network University IT Strategy Sustainability – Going Green! Keep IT Running / Keep it running well