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Published byAnthony Garrison Modified over 9 years ago
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1-1 Understanding Teams Chapter 1
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1-2 Defining Groups and Teams
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1-3 Defining Groups and Teams Psychological Perspective Social identification Group exists separately from others Cognitive and emotional Social representation Shared values, ideas, and beliefs
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1-4 Defining Groups and Teams Groups More inclusive term Range in size from 2 to thousands E.g., political parties, families Teams 3-12 people Interact directly Sports or work settings Part of larger organizations Members with specialized knowledge, skills, and abilities Assigned roles
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1-5 Purposes and Types of Teams How Teams Are Used by Organizations Functions: Daily operations can be shifted to teams Address special problems Plan for future, manage transitions Types: Production Service Management Project Action/ performing Parallel
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1-6 Purposes and Types of Teams Classifying Teams Types of activities they perform Permanent or temporary Internal specialization Interdependence Integration Power
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1-7 Purposes and Types of Teams
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1-8 Why Organizations Use Teams Scientific management is traditional approach Divide task into units Managers control, workers act Focuses on productivity, ignores quality and customer service Teams important when: Job is complex Customer service and quality are important Rapid change is necessary
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1-9 Why Organizations Use Teams Job Characteristics Routine non routine Non routine More complex Interdependent Uncertain Varied Difficult to manage in traditional work systems, but are well suited for teamwork
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1-10 Why Organizations Use Teams Organizational Characteristics Global markets Increasing use in technology Contemporary demands Reduce cost, improve quality, improve customer service, increase adaptability
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1-11 History of Teams and Group Dynamics Foundations of Teamwork Industrial revolution Scientific management Hawthorne Studies Social factors impact performance Sociotechnical systems theory Quality circle teams (mixed success) Focus on quality launched current interest
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History of Teams and Group Dynamics Currently teams are often temporary Because teams change, these issues are important: Dynamic Composition Technology and Distance Empowerment and Delayering Power shift from management to teams 1-12
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1-13 History of Teams and Group Dynamics Foundations of Group Dynamics Triplett Social facilitation Kurt Lewin Group dynamics Action research Social change Interdisciplinary; Equifinality
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