2.  In businesses if you need to send an email and don’t want to have to type their email over and over again. Using contacts is quick and simple. All you got to do is fill all their information in once and the rest is simple. PTO

4. When writing an email if you want to look professional you should add a signature. So this should usually contain your name and address with a phone number.

5. Being polite and getting your point across quickly. Make sure spellings and grammar are correct. There are no slang in the email or text speak. Like hi m8 hw r u? You should change it into ‘Hello Mike, How are you today?’ Also do not use capitalised letters to influence you are shouting to the sender. If you use all of this you will not only look professional but show you are committed.

6. Reply - When you respond to the email that has been sent to you and can then be found in their inbox Forward - When you have received an email, and you want someone to see the email that they sent you Cc : When you are sending an email and you want other people to be included in this conversation. Carbon Copy. Bcc : When you are sending an email and you want other people to be included in this conversation without others being able to see who was included. Blind Carbon Copy. Subject : The topic that you are talking about that is shown when an email is in your inbox. This is essential if you don't want it to go in their junk mail. Attachment : If you want to add a file to the email that could be a word document or a picture. This can be useful if you want to send and receive files. But these can be intercepted.

7. CC ( Carbon Copy) BCC ( Blind Carbon Copy) Subject Line Attachments

8. Reply

9. Forward

10. If you are looking into advanced mail, then you can sort your inbox to filter emails as the come in. So if you want certain people to go in different folders. Like if you want to separate your work and personal emails, then that email address wont be shown in your work emails. Or you can manually transfer the emails across. If you want a simple inbox.

11. This feature is also called ‘out of office’ and is used if you have left work and if someone was to contact you. The sender will receive an email with a personalised email back. Without your assistance. You will still receive the email from them and when you get back can deal with it then. You can set certain dates, or times. This is perfect for buisnesses. PTO

12. If you are on the senders behalf you will receive an email close to this. And this is virtually instant and is great for if you are going on holiday or just for a weekend. Many businesses use this… Including banks. Showing its secure

16. The reason I created different is so I can sort out between personal and school emails so I do not get confused between emails, therefore creating a cleaner inbox. If someone was to send me an attachment I could save it as a file in my hard drive and have a copy on my personal computer.

17. The good things about having a group is it is easier to send group emails to more than one person, making is speedier and easier

18.  Cables unplugged – Check cables correct  Internet Service Provider error – Contact ISP for details and solution from their centre.  Stolen password – Recover password through email services and seek support.  Email software corruption – Creating copies of the files. Back ups.